Opening For Tata 1MG - Chat & Voice Process / Good Comms. @Noida

Credicus Business Services Pvt Ltd; Dadri, New Delhi; Sur place; INR 167 000 - 179 000; Plein temps

Résumé du poste

Tata 1mg Lab in Noida invites freshers for a Customer Service role. You will handle queries through Voice, Email and Chat, providing accurate information and timely resolutions to ensure customer satisfaction and service quality.

Eligibility includes HSC/Undergraduate/Graduate with good English communication; Versant 4 or 5 is mandatory. The role offers an 8-hour shift with rotational timings and a rotational week off, at Noida location, with in-hand salary ₹15,000–₹16,000.

Qualifications

• Freshers can apply.
• Versant 4 or 5 mandatory.
• Good English communication (spoken & written).

Responsabilités

• Handle customer queries through Voice, Email, and Chat.
• Provide accurate information and timely resolutions.
• Ensure customer satisfaction and service quality.

Connaissances

Good English Communication

Customer service

Formation

HSC / Undergraduate / Graduate

Description du poste

Process:Customer Service | Tata 1mg Lab (Blended Process)

Location:

Trophizoid IT Park, Sector 62, Noida

Eligibility

• HSC / Undergraduate / Graduate
• Freshers Can Apply
• Versant 4 or 5 Mandatory
• Good English Communication (Spoken & Written)

Salary:

• HSC Fresher: 15,000 In-hand
• Graduate Fresher: 16,000 In-hand

Shift Details:

• 8-Hour Shift
• Male: 7:00 AM - 12:00 AM (Rotational)
• Female: 6:00 AM - 7:00 PM (Rotational)
• Rotational Week Off

Job Role:

• Handle customer queries through Voice, Email, and Chat
• Provide accurate information and timely resolutions
• Ensure customer satisfaction and service quality

Interview Process:

• HR Round
• Operations Round