Immediate Joining For Tata Digital - Email / Chat & Voice Process

Credicus Business Services Pvt Ltd; Mumbai, Navi Mumbai; On-site; INR 201,000 - 251,000; Full time

Job summary

Tata Digital (TDL) is hiring for Email / Chat & Voice processing to handle customer queries and provide timely resolutions.

The role requires HSC or Graduate with BPO experience or fresh graduates, 30 WPM typing, good English, and Versant level 4+. Shifts include day hours with rotational off days; salary is 22,500 CTC (18,000 in-hand) per month in Mumbai.

This is a frontline support position focused on maintaining service quality and customer satisfaction.

Qualifications

• Typing speed of 30 WPM required.
• Good English communication skills.
• Versant level 4+ required.

Responsibilities

• Handle customer queries via Email, Chat, and Voice.
• Provide timely resolutions and support.
• Maintain service quality and customer satisfaction.

Skills

Typing speed 30 WPM

English communication

Versant 4+

Education

HSC

Graduate

Job description

Profile: Tata Digital (TDL) - Email / Chat & Voice Proces

Eligibility:

• HSC + BPO Experience OR Graduate Freshers
• Typing Speed: 30 WPM Required
• Good English Communication
• Versant Level 4+ Required

Job Role:

• Handle customer queries via Email, Chat, and Voice
• Provide timely resolutions and support
• Maintain service quality and customer satisfaction

Salary:

• 22,500 CTC
• 18,000 In-hand

Shift:

• Girls: 9 AM - 9 PM
• Boys: 9 AM - 12 AM
• Rotational Week Off

Contact For More Details / Information (Call / WhatsApp)

Contact us: HR Neha - 9822146578