Openings For Tata Digital - Email & Chat / Voice Process | HSC Pass

Credicus Business Services Pvt Ltd; Navi Mumbai, Thane; In loco; INR 201.000 - 251.000; Tempo pieno

Descrizione del lavoro

Tata Digital (TDL) is hiring for Email / Chat & Voice Process in Navi Mumbai. The role emphasizes 90% Email & Chat and 10% Voice, delivering responsive support to customers across channels in a busy service environment.

Eligibility includes HSC or Graduation with BPO experience or fresh graduates, typing 30 WPM, good English, and Versant level 4+. Salary offered is 22,500 CTC (18,000 in-hand). Shifts run 9:00–21:00 for girls, 9:00–00:00 for boys, with rotational week offs.

Competenze

• HSC or Graduation with BPO experience or Graduate Freshers.
• Typing speed of 30 WPM is required.
• Good English communication is mandatory.
• Versant level 4+ proficiency required.

Mansioni

• Handle customer queries via Email, Chat, and Voice.
• Provide timely resolutions and support.
• Maintain service quality and customer satisfaction.

Conoscenze

Typing speed 30 WPM

English communication

Versant level 4+

Formazione

HSC

Graduate

Descrizione del lavoro

Process: Tata Digital (TDL) - Email / Chat & Voice Process

90% Email & Chat | 10% Voice

Eligibility:

• HSC + BPO Experience OR Graduate Freshers
• Typing Speed: 30 WPM Required
• Good English Communication
• Versant Level 4+ Required

Job Role:

• Handle customer queries via Email, Chat, and Voice
• Provide timely resolutions and support
• Maintain service quality and customer satisfaction

Salary:

• 22,500 CTC
• 18,000 In-hand

Shift:

• Girls: 9 AM - 9 PM
• Boys: 9 AM - 12 AM
• Rotational Week Off