Onsite Engineer (Audio Visual)

Actis Technologies; Pune District, Ahmedabad District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Actis Technologies Pvt. Ltd. seeks an onsite AV engineer to diagnose and resolve issues across enterprise-grade AV/UC systems, from conferencing to video distribution.

You will support IP-based control systems (Crestron, AMX) and handle preventive maintenance while communicating clearly with clients and documenting all service activities.

Qualifications

• Experience diagnosing AV and UC systems at enterprise scale.
• Ability to work onsite at client locations and manage high-pressure situations.
• Strong communication with clients to translate technical issues into clear explanations.

Responsibilities

• Diagnose and resolve AV and UC issues with fault-finding on complex systems.
• Support IP-integrated control systems using Crestron and AMX and networking knowledge.
• Deliver preventative maintenance and identify risks before failures.
• Cover the full technology stack from TV to video systems and conferencing.
• Communicate findings clearly to enterprise clients to build trust.
• Complete comprehensive job reports and service records per standards.
• Collaborate with the national support team to share best practices.

Skills

AV troubleshooting

IP networking

On-site support

Customer communication

Tools

Crestron

AMX

Video conferencing

Job description

Job Summary Are you a proactive problem-solver who thrives on being the face of the company at enterprise client locationsDo you excel at anticipating technical issues before they happen and building exceptional client relationships If you want to provide dedicated, onsite Audio Visual (AV) engineering support and ensure daily operational success for top organizations, we want you on our team.

Responsibilities

• Diagnose and resolve AV and UC issues: Execute advanced fault-finding on complex audio visual and video conferencing systems, working efficiently under pressure and maintaining composure at every step.
• Support IP-integrated control systems: Leverage your knowledge of Crestron, AMX, and networking to troubleshoot and resolve issues across IP-integrated AV control environments.
• Deliver preventative maintenance: Assess client-owned AV equipment regularly, identifying risks before they become failures and keeping systems performing to agreed standards.
• Cover the full technology stack: Provide on-site support for TV, satellite RF, and video systems alongside core AV and conferencing infrastructure.
• Communicate findings clearly: Translate technical fault diagnoses into plain language for enterprise clients, building long-term trust through transparency and responsiveness.
• Own your documentation: Complete comprehensive job reports and service records for every assignment, maintaining Actis s internal documentation standards throughout.
• Contribute to team excellence: Bring an organised and proactive approach to every service call, supporting the wider national support team and contributing to shared best practices.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.