Onboarding Head

Masters’ Union; Gurugram District; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Masters’ Union invites an Onboarding Head to own the end-to-end employee onboarding experience, from pre-boarding through induction to post-onboarding integration, partnering with the tech team to gamify and digitize the journey.

The role requires coordinating IT/admin, designing pre-boarding engagement, and delivering structured inductions, cross-functional sessions, and ongoing checks, with a focus on data-driven improvement and talent retention.

Qualifications

• 5–8 years of HR onboarding experience or equivalent.
• Experience designing structured onboarding or induction programs end-to-end.
• Ability to translate ideas into digital tools with tech/product teams.
• Hands-on experience with HRMS (DarwinBox preferred).
• Strong stakeholder management and written/verbal communication skills.

Responsibilities

• Coordinate with IT, Admin, and hiring managers to ensure systems/assets/access are ready before joining.
• Design pre-boarding engagement journeys; plan and execute structured induction/orientation programs.
• Coordinate cross-functional sessions on HR policies, culture, tools, and business overview.
• Refine induction curriculum based on feedback and business needs.
• Drive 30–60–90 day check-ins and integration touchpoints.
• Track early attrition risks and report insights to HR leadership.
• Own buddy/mentor program; oversee gamification and tech collaboration.
• Partner with tech team to build gamified, digital-first onboarding experiences.
• Translate onboarding goals into product requirements for tech/dev teams.
• Use DarwinBox and other HR tech to automate onboarding workflows.
• Build and maintain onboarding SOPs, trackers, and dashboards.
• Report onboarding metrics to leadership; identify gaps and iterate.

Skills

Stakeholder management

Cross-functional coordination

Communication skills

Gamification concepts

L&D engagement tools

Tech collaboration

DarwinBox (HRMS)

Tools

DarwinBox

Job description

Founded in 2020, Masters’ Union is a new-age, industry-led university focused on business, technology, engineering, and entrepreneurship. Built around learning by doing, the institution combines academics with real-world projects, startup building, and global exposure, with the ambition of becoming one of the world’s top business schools and multidisciplinary universities over the next two decades.

Today, Masters’ Union has nearly 3,500 students across undergraduate, postgraduate, and executive programs, with almost half being experienced professionals. Spread across nearly 5 lakh square feet in Gurgaon and Manesar, the institution houses the PwC Center for Generative AI, a Bloomberg Lab, Gurgaon’s premier maker space, AI and robotics infrastructure, advanced bioengineering workshops, and startup incubation spaces, while also expanding into areas such as bioengineering and genetic engineering.

The institution is chaired by Manoj Kohli, former CEO of Bharti Airtel and former Country Head of SoftBank India. Its leadership ecosystem includes Vivek Gambhir, Pankaj Bansal, Sanjiv Bikhchandani, Amitabh Kant, and 30+ other founders, CEOs, investors, and policymakers who contribute to teaching and institution building.

Masters’ Union’s flagship postgraduate program has recorded the highest average salary among MBA-equivalent programs in India, with graduates placed at firms such as Bain & Company, Boston Consulting Group, Google, and Microsoft. The institution has also built one of the country’s strongest student startup ecosystems, with 10+ students pitching on Shark Tank India and 20+ students raising external funding for their ventures, alongside several successful creators and internet entrepreneurs.

About the role

As a Onboarding Head you will be owning the end-to-end employee onboarding experience — from pre-boarding through induction to post-onboarding integration. This role will design, run, and continuously improve onboarding journeys, and will partner closely with the tech team to gamify and digitize the experience.

Specifically, this role will involv e

• Coordinating with IT, Admin, and hiring managers to ensure all systems, assets, and access are ready before joining
• Designing a pre-boarding engagement journey to keep new hires excited and informed before Day 1 Plan and execute structured induction/orientation programs for new joiners
• Coordinating cross-functional sessions (HR policies, culture, tools, business overview) with relevant stakeholders
• Continuously refine the induction curriculum based on feedback and business needs Post-Onboarding
• Driving 30-60-90 day check-ins and integration touchpoints
• Tracking early attrition risks and new-hire feedback; report insights to HR leadership.
• Owning the new-hire buddy/mentor program, if applicable Gamification & Tech Collaboration
• Partnering with the tech team to build gamified, digital-first onboarding experiences (e.g., interactive modules, milestone badges, leaderboards, quizzes)
• Translating onboarding goals into product requirements for tech/dev teams
• Using Darwin Box and other HR tech to automate and streamline onboarding workflows Process & Reporting
• Building and maintaining onboarding SOPs, trackers, and dashboards
• Reporting onboarding metrics (time-to-productivity, induction feedb ack scores, completion rates) to leadership
• Identifying gaps and continuously iterate the onboarding process

Ideal candidate will have

• 5–8 years of experience in HR, with a strong focus on onboarding/induction
• Prior experience designing structured onboarding or induction programs end-to-end
• Comfortable working with tech/product teams to translate ideas into digital tools
• Hands-on experience with an HRMS (DarwinBox preferred)
• Strong stakeholder management and cross-functional coordination skills
• Excellent written and verbal communication skills
• Prior exposure to gamification concepts or L&D/engagement tools is a plus