We are looking for an energetic and customer-focused On-Ground Executive who will represent Majhe App in the field. The candidate will be responsible for explaining the app and its services to consumers, helping them download and operate the app, assisting with registrations and bookings, and creating awareness about Majhe App.
Key Responsibilities
- Visit residential areas, markets, businesses, and other designated locations to promote Majhe App.
- Explain to consumers what Majhe App is and how it can benefit them.
- Demonstrate the app and guide consumers through registration and account setup.
- Help customers understand how to use different features and services on the app.
- Assist users with bookings, orders, payments, and basic app-related queries.
- Help customers troubleshoot basic issues while using the application.
- Encourage new users to download, register, and actively use Majhe App.
- Educate consumers about new services, offers, and features.
- Collect customer feedback and communicate suggestions or complaints to the relevant team.
- Support customer acquisition and awareness campaigns.
- Maintain daily records of customer interactions, registrations, demonstrations, and field activities.
- Coordinate with the Sales, Operations, Onboarding, and Customer Support teams.
- Ensure a professional and positive customer experience during every interaction.
- Perform other field and operational duties assigned by the management.
Requirements
- 0–2 years of experience in field sales, customer service, marketing, onboarding, delivery, or a similar role.
- Freshers with good communication and customer-handling skills can also apply.
- Good communication and interpersonal skills.
- Comfortable approaching and speaking with customers directly.
- Basic knowledge of smartphones and mobile applications.
- Ability to explain app features in a simple and easy-to-understand manner.
- Knowledge of local areas in Goa will be an advantage.
- Ability to communicate in English, Hindi, and Konkani is preferred.
- Willingness to travel and work extensively on-ground.
Customer RelationshipPersonal Evolution
Autonomy
Administrative Work
Technical Expertise
Responsibilities
- Explain to consumers what Majhe App is and how it can benefit them.
- Educate consumers about new services, offers, and features.
- Qualify the customer needs
- Master demos of our software
Must Have
- Bachelor Degree or Higher
- Passion for software products
- Highly creative and autonomous
- Valid work permit for India
Nice to have
- Good communication and interpersonal skills.
- Ability to communicate in English, Hindi, and Konkani is preferred.
- Willingness to travel and work extensively on-ground.
- Knowledge of local areas in Goa will be an advantage.
What's great in the job?
- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
Each employee has a chance to see the impact of his work.You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weeklysports sessions, team building events, monthly drink, and much more
A full-time position
Attractive salary package.
Trainings
12 days / year, including
6 of your choice.
Sport Activity
Play any sport with colleagues,
the bill is covered.