Offshore – Salesforce Technical Content Writer

Infoglen; Gurugram District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Infoglen in Gurgaon, India is seeking an experienced Salesforce Technical Content Writer who can create clear, high-quality content across technical, marketing, and educational formats. This role will work closely with Salesforce consultants, architects, marketing, and sales teams to translate complex Salesforce concepts into content that drives awareness, engagement and business outcomes.

The position involves developing authoritative content on Salesforce products, features, releases, and best

Qualifications

• Minimum 5+ years of experience in technical content writing, preferably for Salesforce.
• Ability to translate complex Salesforce concepts into clear, engaging content.
• Experience with content formats including blogs, user guides, case studies, emails.
• Strong research skills and attention to accuracy.

Responsibilities

• Develop authoritative content on Salesforce products, features, releases, and best practices.
• Create and manage a wide range of content formats including blog posts, technical articles, user guides, case studies, email campaigns, brochures, flyers, and social media content.
• Work closely with Salesforce consultants and architects to extract technical insights, real-world use cases, and implementation stories.
• Support content marketing initiatives across blogs, website pages, sales pages, and integrated campaigns.
• Collaborate with product, marketing, and sales teams to ensure content aligns with business objectives.
• Support content marketing initiatives, including blogs, product pages, sales pages, and campaign materials.
• Create content aligned to demand-generation, website, and account-based marketing (ABM) initiatives.
• Enable sales teams with compelling, conversion-focused content that supports lead generation and pipeline growth.
• Collaborate with designers and web teams to ensure content is visually engaging and optimized for conversions.
• Apply SEO strategies to improve content visibility, performance, and engagement across channels.
• Conduct research to ensure content accuracy, relevance, and alignment with Salesforce and industry trends.
• Maintain consistency in brand voice, tone, and messaging across all content assets.

Skills

Technical writing

Salesforce knowledge

SEO basics

Content strategy

Editing

Job description

Salesforce Technical Content Writer
Experience required - 5+ Years |Location - Gurgaon, India

About the Role

We are seeking an experienced Salesforce Technical Content Writer who can create clear, compelling, and high-quality content across technical, marketing, and educational formats. This role will work closely with Salesforce consultants, architects, marketing, and sales teams to translate complex Salesforce concepts into content that drives awareness, engagement and business outcomes.

Key Responsibilities

• Develop authoritative content on Salesforce products, features, releases, and best practices.
• Create and manage a wide range of content formats including blog posts, technical articles, user guides, case studies, email campaigns, brochures, flyers, and social media content.
• Work closely with Salesforce consultants and architects to extract technical insights, real-world use cases, and implementation stories.
• Support content marketing initiatives across blogs, website pages, sales pages, and integrated campaigns.
• Collaborate with product, marketing, and sales teams to ensure content aligns with business objectives.
• Support content marketing initiatives, including blogs, product pages, sales pages, and campaign materials.
• Create content aligned to demand-generation, website, and account-based marketing (ABM) initiatives.
• Enable sales teams with compelling, conversion-focused content that supports lead generation and pipeline growth.
• Collaborate with designers and web teams to ensure content is visually engaging and optimized for conversions.
• Apply SEO strategies to improve content visibility, performance, and engagement across channels.
• Conduct research to ensure content accuracy, relevance, and alignment with Salesforce and industry trends.
• Maintain consistency in brand voice, tone, and messaging across all content assets.

Culture Fit

• Curious, self-driven learner who stays updated on Salesforce releases and industry trends.
• Comfortable working in a fast-paced, collaborative environment.
• Strong sense of ownership and accountability for content quality and outcomes.

Preferred Qualifications

• Exceptional writing, editing, and communication skills with the ability to simplify complex technical concepts.
• Solid understanding of Salesforce and its ecosystem.
• Experience with SEO, digital content strategies, and content performance optimization.
• Strong research skills and high attention to detail.
• Ability to manage multiple content formats and deadlines efficiently.
• Experience in branding, copywriting, and brand management is a plus.