Senior Salesforce Developer

FCM Travel; Dadri; On-site; INR 900,000 - 1,300,000; Full time

Job summary

FCM Travel is seeking a Salesforce Developer to design, develop, and deploy Service Cloud and Experience Cloud solutions. You will implement Apex code, triggers, and Lightning components, and handle admin tasks like users, data, and reports.

Collaboration with product owners and business users will translate requirements into scalable technical solutions. The role requires hands-on experience with Salesforce Service Cloud/Experience Cloud, Apex coding, SOQL/SOSL, and familiarity with Agile

Qualifications

• Experience with Salesforce Service Cloud and Experience Cloud
• Apex coding, triggers, and unit tests
• Administrative capabilities incl. user management, data management, and reports/dashboards
• Familiarity with Salesforce configuration and deployment best practices
• Knowledge of SOQL/SOSL and REST/SOAP APIs for integrations
• Agile/Scrum methodologies familiarity

Responsibilities

• Assist in the design, development, and deployment of Salesforce Service Cloud and Experience Cloud solutions.
• Technical Support within Service Cloud & Experience Cloud.
• Configure, enhance and customise Salesforce Service and Experience Clouds to meet business needs where standard solutions are not fit for purpose.
• Develop Apex classes, triggers, and Lightning components to automate and optimize service processes.
• Perform administrative tasks such as user management, data management, and report/dashboard creation.
• Collaborate with Senior Developer, Product Owner, BA & business users to gather requirements and translate into technical solutions.
• Assist in testing, debugging, and documentation of Salesforce applications.
• Support data migration, integration, and automation efforts using Salesforce tools and APIs.
• Contribute to Agile development cycles, participate in sprint planning, standups

Skills

Apex coding

Service Cloud

LWC

SOQL SOSL

Unit tests

Admin skills

Agile/Scrum

Education

Salesforce Platform Developer I

Tools

Salesforce APIs

Process Builder

Flow

REST/SOAP APIs

Visualforce

Job description

Role & responsibilities

Key Responsibilities:

• Assist in the design, development, and deployment of Salesforce Service Cloud and Experience Cloud solutions.
• Technical Support within Service Cloud & Experience Cloud.
• Configure, enhance and provide customise Salesforce Service and Experience Clouds to meet business needs where salesforce standard solutions are not fit for purpose.
• Develop Apex classes, triggers, and Lightning components to automate and optimize service processes.
• Perform administrative tasks such as user management, data management, and report/dashboard creation.
• Collaborate with Senior Developer, Product Owner, BA & at times, business users to gather requirements and translate them into technical solutions.
• Assist in the testing, debugging, and documentation of Salesforce applications.
• Support data migration, integration, and automation eorts using Salesforce tools and APIs.
• Contribute to Agile development cycles, participate in sprint planning, standups

Preferred candidate profile

Experience: Ideally hands-on experience with Salesforce Service Cloud and Experience Cloud or 2 years of Apex coding work experience.

• Development Skills: Proven experience with Apex coding, Writing, Debugging and deploying Apex classes, triggers and batch jobs. Comfort with Apex syntax, data types, control statements, exception handing and best practices. Knowledge in how to write and run effective unit tests to ensure code quality and meet deployment requirements. Familiarity with SOQL and SOSL queries within Apex Code. Visualforce, Lightning Web Components (LWC), and Salesforce configuration.
• Administrative Skills: Salesforce admin capabilities including user setup, profiles/permissions, data management, and report/dashboard creation.
• Certifications: Computer Science/Software Engineering/Information Technology or ideally Salesforce Platform Developer I or equivalent preferred.
• Frameworks & Methodologies: Familiarity with Agile/Scrum methodologies.

Technical Skills:

• Ideally, understanding of Salesforce architecture and data model.
• Ideally, experience with Salesforce automation tools like Process Builder, Flow, Workflow.
• Knowledge of SOQL, SOSL, and REST/SOAP APIs for integrations.
• Experience with query management solutions and customer support workflows.

Soft Skills:

• Excellent verbal and written communication skills in English.
• Ability to work flexibly and adapt to changing priorities.
• Strong problem-solving skills and attention to detail.
• Team player with the ability to collaborate effectively with cross functional team