OEM Account Manager

Markem Imaje; Mumbai; On-site; INR 400,000 - 600,000; Full time

Job summary

Markem-Imaje in Mumbai is hiring an Inside Sales Representative to build relationships with existing and new customers and secure Equipment Sales Revenue for Printers. This role involves up-selling, creating quotes, CRM updates, and handling the end-to-end sales cycle.

You will maintain customer records, forecast sales, coordinate with internal teams, and drive the pipeline across Pan India. Strong communication skills in Hindi/English and CRM experience are essential.

Qualifications

• Passion for selling in B2B environment.
• A team player, managing End to End Sales cycle by communicating remotely with customers.
• Must have worked in CRM.
• Ability to work in a fast-paced environment required
• Working knowledge in Microsoft Excel and Outlook
• Must be able to apply product knowledge
• Must have excellent communication skills Hindi, English (verbal, written) or any other Regional language
• Excellent organizational and time management skills

Responsibilities

• Achieve your quota by selling Equipment's/Printers for MI selected group of customers and offer upsell opportunities when applicable
• Capture customers conversation/ comments/remarks/update in CRM for analysis
• The Inside sales representative will own and Work within an assigned list of customers across Pan India / allocated geographies for Printer Sales
• Develop the expertise to provide accurate monthly/ quarterly sales forecast and achieving Sales target week by week, month by month and quarter by quarter
• Managing Accounts for Business revenue with the help of CRM and proactively working on the Opportunity pipeline and updating it with the progress
• Work proactively, well in advance of respective Sales to provide all the information, pricing, and solutions etc so that a customer would need in order to execute a purchase
• Collaborate with other team members and departments to optimize sales processes, End to End Sales cycle
• Identify lead generation opportunities in order to expand the territory and drive upsells
• Customer contacts through phone and email each day for driving sales. Inside Sales representative are not expected to travel to customer places / field.
• Effectively partner and build relationships with internal and external customers
• Ability to have an eye for data analysis and drive business metrics.

Skills

CRM software

Excel

Communication

English/Hindi proficiency

End-to-End Sales

B2B Sales

Tools

Microsoft Outlook

Job description

Markem-Imaje is a trusted global manufacturer of product identification and traceability solutions. Our connected solutions help manufacturers to reduce waste, increase efficiency, achieve compliance and protect their brand. We offer the most complete range of market-leading marking and coding systems along with software, services and consumable solutions so you can streamline all your printing needs from one supplier.

The Role

The Inside Sales Representative is responsible for contacting and building relationships with existing and new customers to secure Equipment Sales Revenue (Printers). Depending upon the customer engagement, the role involves up-selling customers and/or identifying potential expansion opportunities. Additionally, the Inside Sales Rep. will be responsible for providing sales forecasts, contacting customers over phone for Printer Business, creating quotes, doing Follow ups, getting Purchase Order, processing through CRM, collecting payment, ensuring billing and updating customer, precisely END to END sales cycle. Working and maintaining records in our customer relationship management (CRM) system as per organizations guidelines. This is a highly incentive driven role.

What you will do:

• Achieve your quota by selling Equipment's/Printers for MI selected group of customers and offer upsell opportunities when applicable
• Capture customers conversation/ comments/remarks/update in CRM for analysis
• The Inside sales representative will own and Work within an assigned list of customers across Pan India / allocated geographies for Printer Sales
• Develop the expertise to provide accurate monthly/ quarterly sales forecast and achieving Sales target week by week, month by month and quarter by quarter
• Managing Accounts for Business revenue with the help of CRM and proactively working on the Opportunity pipeline and updating it with the progress
• Work proactively, well in advance of respective Sales to provide all the information, pricing, and solutions etc so that a customer would need in order to execute a purchase
• Collaborate with other team members and departments (inter & intra like Lead generation team, Presales, Customer care team, Technical support team etc.) to optimize sales processes, End to End Sales cycle
• Identify lead generation opportunities in order to expand the territory and drive upsells
• Customer contacts through phone and email each day for driving sales. Inside Sales representative are not expected to travel to customer places / field.
• Effectively partner and build relationships with internal and external customers
• Ability to have an eye for data analysis and drive business metrics.

What you need to have:

• Passion for selling in B2B environment. Previous sales experience is a must.
• A team player, managing End to End Sales cycle by communicating remotely with customers.
• Must have worked in CRM.
• Ability to work in a fast-paced environment required
• Working knowledge in Microsoft Excel and Outlook
• Aptitude to learn new technology is required
• Must be able to apply product knowledge
• Must have excellent communication skills Hindi, English (verbal, written) or any other Regional language
• Excellent organizational and time management skills

You are only be the right candidate if you are aligned to our values and culture:

• Collaborative entrepreneurial spirit
• Winning through customers
• High ethical standards, openness and trust
• Expectations for results
• Respect and value people

All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age and genetic information.