Ocean Freight Product Manager

United Parcel Service (india) Private Limited; Chennai; On-site; INR 1,500,000 - 2,700,000; Full time

Job summary

United Parcel Service (india) Private Limited is seeking an Ocean Product Manager to lead India’s Ocean Freight strategy and execution. You will collaborate with Sales, Operations, Pricing, Procurement, Finance, and regional/global product teams to deliver customer-centric, profitable solutions.

The role emphasizes carrier negotiations, liner contract management, and disciplined KPI tracking to enhance revenue, volume, and market share in a dynamic Indian market.

Qualifications

• Bachelor’s degree in Logistics, Supply Chain, International Trade, Business, or related discipline.
• Proven Ocean Freight, freight forwarding, carrier procurement, trade management, or product management experience.
• Strong negotiation, analytical, communication, and stakeholder-management skills.

Responsibilities

• Develop and execute an Ocean Freight growth strategy for India aligned with regional/global priorities.
• Drive revenue, volume, gross profit, market share, and key lanes growth.
• Lead negotiations with shipping lines for rates, capacity, and terms.
• Manage liner contracts end-to-end, including renewal and performance reviews.
• Support RFQs with global/regional inputs to deliver competitive solutions.
• Collaborate with Sales and internal teams on customer proposals and implementations.
• Oversee Project Cargo growth through breakbulk, out-of-gauge, heavy-lift, and complex moves.
• Monitor market rates, capacity, surcharges, and competitor activity.
• Resolve carrier-related issues across commercial, capacity and service quality.

Skills

Ocean Freight

Freight Forwarding

Carrier Procurement

Trade Management

Product Management

Negotiation

Stakeholder Management

Analytical Skills

Communication

Education

Bachelor’s degree in Logistics or related field

Job description

Ocean Product Manager

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JOB DESCRIPTION: POSITION SUMMARY

Lead the development and execution of the Ocean Freight product strategy for India, driving profitable growth through carrier negotiations, liner contract management, global RFQ support, Project Cargo development, and disciplined KPI management. The role partners with Sales, Operations, Pricing, Procurement, Finance, and regional and global product teams to deliver competitive, reliable, and customer-focused solutions.

KEY RESPONSIBILITIES

• Develop and execute a clear Ocean Freight growth strategy for India, aligned with regional and global priorities.
• Drive sustainable growth in revenue, volume, gross profit, market share, and priority trade lanes.
• Lead negotiations with shipping lines to secure competitive rates, capacity, free time, service commitments, and commercial terms.
• Build and maintain strategic relationships with key shipping lines and Ocean service providers.
• Manage the full lifecycle of liner contracts, including negotiation, implementation, utilisation, performance review, compliance, and renewal.
• Lead Ocean Freight inputs for global, regional, and country RFQs, ensuring competitive, profitable, and operationally feasible solutions.
• Partner with Sales and internal stakeholders on customer presentations, commercial negotiations, and implementation of awarded business.
• Develop and execute a structured growth plan for Project Cargo, including breakbulk, out-of-gauge, heavy-lift, charter, and complex movements.
• Monitor market developments, freight rates, capacity, surcharges, carrier performance, and competitor activity.
• Resolve carrier-related commercial, capacity, service-quality, and operational issues with relevant teams.
• Ensure solutions comply with applicable regulations, contractual requirements, and UPS policies.
• Provide product expertise, market intelligence, and commercial guidance across country, regional, and global teams.

PERFORMANCE MEASURES

• Revenue, volume, gross profit, and profitability
• RFQ success and conversion rates
• Liner contract utilisation
• Carrier allocation and capacity fulfilment
• Schedule reliability and service quality
• Project Cargo pipeline and conversion
• Claims, exceptions, and customer satisfaction

CANDIDATE PROFILE

• Bachelor’s degree in Logistics, Supply Chain, International Trade, Business, or a related discipline.
• Strong Ocean Freight, freight forwarding, carrier procurement, trade management, or product management experience.
• Proven shipping-line negotiation and liner contract-management capability.
• Sound knowledge of pricing, capacity, trade lanes, surcharges, and market dynamics.
• Experience supporting global or regional RFQs and developing commercially competitive solutions.
• Project Cargo exposure is preferred.
• Strong commercial, analytical, negotiation, communication, and stakeholder-management skills.
• Ability to collaborate effectively across country, regional, and global teams.

Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Experience Level Mid Level