O365 Administrator - Server Management

Net Access India; Chennai District; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Net Access India is seeking an experienced Office 365 Administrator to provide L2 support for Exchange Online, Teams, SharePoint Online and OneDrive in a Chennai-based role.

You will manage user accounts, licenses and mail flow, troubleshoot mail delivery, calendar synchronization and Teams meetings, and assist with mailbox migrations and hybrid configurations.

Collaborate with L3 and security teams, monitor service health, and maintain comprehensive documentation to resolve incidents quickly.

Qualifications

• 35 years of experience in Office 365 administration and support.
• Proficiency in Exchange Online, Teams, SharePoint, and OneDrive troubleshooting.
• Experience with Microsoft 365 Security & Compliance Center.
• Knowledge of PowerShell for O365 administration.
• Familiarity with hybrid Exchange environments and Azure AD Connect.
• Strong analytical and communication skills.

Responsibilities

• Provide L2 support for Exchange Online, SharePoint Online, OneDrive, Teams, and other O365 services.
• Manage user accounts, licenses, and mail flow issues in Microsoft 365 Admin Center.
• Troubleshoot issues related to mail delivery, calendar synchronization, Teams meetings, and SharePoint access.
• Assist with mailbox migrations, hybrid configurations, and compliance policies.
• Monitor service health and coordinate with Microsoft support for critical issues.
• Maintain documentation and knowledge base articles for recurring issues.
• Collaborate with L3 and security teams for escalations and incident response.

Skills

Office 365 admin

Exchange Online

Teams

SharePoint/OneDrive

Security & Compliance Center

PowerShell

Hybrid Exchange

Azure AD Connect

Analytical skills

Communication skills

Job description

Key Responsibilities

• Provide L2 support for Exchange Online, SharePoint Online, OneDrive, Teams, and other O365 services.
• Manage user accounts, licenses, and mail flow issues in Microsoft 365 Admin Center.
• Troubleshoot issues related to mail delivery, calendar synchronization, Teams meetings, and SharePoint access.
• Assist with mailbox migrations, hybrid configurations, and compliance policies.
• Monitor service health and coordinate with Microsoft support for critical issues.
• Maintain documentation and knowledge base articles for recurring issues.
• Collaborate with L3 and security teams for escalations and incident response.

Required Skills & Qualifications

• 35 years of experience in Office 365 administration and support.
• Proficiency in Exchange Online, Teams, SharePoint, and OneDrive troubleshooting.
• Experience with Microsoft 365 Security & Compliance Center.
• Knowledge of PowerShell for O365 administration.
• Familiarity with hybrid Exchange environments and Azure AD Connect.
• Strong analytical and communication skills.