Department: Operations & Maintenance (O&M)Industry: Solar EPC / Renewable EnergyWork Mode: Field-Based
Job Summary
Ksquare Energy is looking for a technically skilled and customer-focused Solar O&M Engineer to manage solar system maintenance, troubleshooting, and performance monitoring while ensuring excellent customer coordination and service satisfaction.
Key Responsibilities
- Perform preventive and corrective maintenance of solar rooftop installations.
- Troubleshoot solar inverters, panels, AC/DC wiring, and electrical systems.
- Monitor solar plant performance and resolve generation-related issues.
- Coordinate with customers for service requests, site visits, complaints, and timely issue resolution.
- Maintain good customer relationships through professional communication, regular follow-ups, and effective problem-solving.
- Coordinate with internal teams, technicians, and installation teams to ensure timely service delivery.
- Conduct site inspections and prepare service reports and maintenance records.
- Handle breakdown maintenance, warranty claims, and equipment replacement coordination.
- Ensure compliance with electrical safety standards and company procedures.
- Provide technical guidance to customers regarding system operation and basic maintenance.
Candidate Requirements
- Experience: 6 months to 3 years in Solar O&M, solar service, or electrical maintenance.
- Education: Diploma / B.E. / B.Tech in Electrical Engineering preferred.
- Strong technical knowledge of solar inverters, rooftop installations, and electrical troubleshooting.
- Good customer coordination, communication, and relationship management skills are essential.
- Ability to handle customer complaints professionally and ensure timely resolution.
- Willingness to travel for site visits and field service activities.
- A two-wheeler and valid driving licence preferred.