Delivery Manager Non-IT Recruitment
Location: Delhi/Jaipur
Experience: 10+ Years
Domain: Non-IT Recruitment / Staffing / Recruitment Consultancy
About the Role
We are looking for an experienced Delivery Manager – Non-IT Recruitment to lead recruitment delivery, manage a high-performing team, drive revenue, and ensure timely fulfilment of client requirements.
The ideal candidate should have strong exposure to Non-IT recruitment, particularly across industries such as Automobile, FMCG, FMCD, Manufacturing, Building Materials, Plant Hiring, and related sectors.
Key Responsibilities
Team & Delivery Management
- Lead and manage a team of Non-IT recruitment professionals.
- Plan and distribute roles/requisitions among team members based on capability, workload, and priority.
- Monitor individual and team performance against hiring targets and delivery timelines.
- Ensure 100% ownership and timely closure of assigned requirements.
- Identify delivery bottlenecks and implement corrective actions to improve productivity and TAT.
P&L & Revenue Management
- Take ownership of the team's P&L, revenue targets, and profitability.
- Drive revenue through successful closure of client mandates.
- Monitor billing, collections, productivity, and overall commercial performance.
- Develop strategies to improve team productivity, margins, and revenue contribution.
Client & Stakeholder Management
- Act as a key point of contact for clients and business stakeholders.
- Manage client relationships and understand hiring requirements, priorities, and business expectations.
- Conduct regular client reviews and provide recruitment delivery updates.
- Handle escalations effectively and ensure high levels of client satisfaction.
- Build long-term relationships with key stakeholders and strengthen existing accounts.
Recruitment Delivery
- Oversee end-to-end recruitment delivery for Non-IT positions.
- Ensure adequate candidate pipeline and quality submissions against client requirements.
- Track recruitment metrics including TAT, closures, interview-to-selection ratio, offer-to-joining ratio, and productivity.
- Ensure recruitment teams consistently meet agreed SLAs and delivery commitments.
- Work closely with recruiters and clients to resolve challenges affecting closures.
Preferred Industry Exposure
Candidates with recruitment delivery experience across any of the following sectors will be preferred:
- Automobile / Automotive
- FMCG
- FMCD
- Manufacturing
- Building Materials
- Plant / Industrial Hiring
- Engineering / Industrial
- Oil & Gas and allied sectors
Key Skills
- Non-IT Recruitment Delivery Management
- Team Management & Leadership
- P&L Ownership
- Revenue & Target Management
- Client Management
- Stakeholder Management
- Account Management
- Recruitment Operations
- SLA & TAT Management
- Performance Management
- Escalation Management
- Business & Commercial Acumen
Ideal Candidate
- 10+ years of overall recruitment experience, with strong exposure to Non-IT recruitment.
- Prior experience managing a recruitment delivery team.
- Strong understanding of volume and lateral hiring across industrial/non-IT sectors.
- Demonstrated ability to manage team performance, P&L, revenue, client relationships, and delivery simultaneously.
- Strong communication, negotiation, analytical, and leadership skills.