Noc Engineer

Allstate India Private Limited; Pune District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Allstate India Private Limited seeks a Network Operations Engineer to manage and optimize our NOC environments. You will troubleshoot L1/L2 incidents, contribute to SOPs, and drive continuous improvement with engineering teams.

Responsibilities include handling router/switch migrations, firewall management, SSL/TLS issues, and monitoring via Splunk and Wireshark. A 4–6 year background in NOC/Engineering is expected, with a strong DevOps mindset and automation focus.

Qualifications

• Bachelor’s/University degree in Engineering/Technology; Master’s degree would be an added advantage.
• 4 to 6 years of working experience in Network Operation Center/Engineering
• Experience with L1/L2 support, incident handling and problem management.

Responsibilities

• Troubleshoot incidents from a queue, L1/L2 support and Sev1-4.
• Create or improve standard operating procedures to improve reliability.
• Create and manage problem follow ups with engineering to improve system reliability.
• Perform routers/switch migrations, replacements and upgrades.
• Hands-on work with wireless infrastructure and Palo Alto ecosystems.
• Monitor networks using Splunk and other tools; analyze using Wireshark.
• Automate tasks and leverage open source solutions for scalability and reliability.
• Assess metrics to identify incident trends and create problem records.

Skills

NOC Operations

Network Troubleshooting

Incident Management

DevOps Mindset

Automation

SSL/TLS

Wireshark

Splunk

Education

Bachelor's degree in Engineering/Technology

Master’s degree (advantage)

Tools

Cisco ACI

Cisco Prime

Cisco ISE

Palo Alto Panorama

Palo Alto firewalls

F5 LTM/GTM

Infoblox DDI

Splunk

ServiceNow

Job description

Strong experience in NOC Network environment.

Troubleshooting incidents from a queue, L1, L2 support, Sev4 or on conference bridges, Sev1-3.

Create or improve standard operating procedures based on what occurs to get us from red to

green.

Create and manage problem follow ups with your team and engineering to help improvement

system reliability in the future or teach others what you learned.

Router/Switch Migration, replacement, and upgrade.

Hands-on on Wireless infrastructure.

Knowledge Cisco ACI, Prime and ISE infrastructure.

Hands-on on Splunk and other monitoring tools.

Strong foundation on Palo Alto including Panorama and Log Collector.

Hands-on experience in replacing, configuring Palo Alto firewalls.

Strong experience on SSL and Certificates

Must have knowledge of F5 RMA process and troubleshooting related to LTM/GTM.

Good in Wireshark analysis.

Knowledge on Infoblox DDI.

Experience on Service-Now and other performance analysis tool.

Possesses a continuous improvement mindset with the team, embracing a DevOps culture and

constantly finds ways to make our systems more reliable.

Utilizes existing tools and leverage open source solutions to automate tasks with an emphasis on

scalability and reliability.

Regularly assess our metrics to identify trends in incidents to create problem records to improve our

systems and automating patterns.

education and experience:
Bachelors degree / University degree in Engineering / Technology (B.Tech / B.E. / BCA), Master’s

Degree would be an added advantage

4 to 6 Years of working experience in Network Operation Center/Engineering