Network Security Operations Manager - IXLI

NTT Global Networks; Mumbai; On-site; INR 2,500,000 - 3,800,000; Full time

Job summary

NTT Global Networks seeks a Senior Manager – Security Operations to lead the Security Operations Center and drive security across a global, large-scale network. The role reports to the Director of Global Security Operations and demands hands-on expertise with security products, SIEM, and multi-vendor environments.

The incumbent will manage incident response, change control, vulnerability remediation, and ongoing security improvements while mentoring a team of seasoned engineers in a high-demand,

Qualifications

• 12+ years of progressive, relevant experience in complex network environments.
• Experience with security devices and enterprise security operations.
• Ability to mentor teams and manage customer-focused engagements.

Responsibilities

• Manage Security Operations Center 24x7 for global enterprise customers.
• Oversee Security Device Management across large-scale networks.
• Lead a team of Security Engineers and handle incident, problem and change management per ITIL.

Skills

Security operations

Security automation

SIEM

Multi-vendor environment

24x7 management

Executive advisory

Communication & presentations

Vulnerability/patch management

Incident/Change ITIL

Education

Bachelor in Engineering - Computers/Electronics/Communication

Graduate/Post Graduate in Science/Maths/IT or related streams

Job description

Job Title: Senior Manager – Security Operations

Department: Engineering and Operations

Reporting: Director, Global Security Operations

Job Type: Full Time

Shift: US Hours

PRE-REQUISITES

• Passionate for security


• Hands-on experience with Security products and technology


• Possess customer centric approach with empathy


• Managed Network and Security “24x7” support experience on global large-scale networks


• Strong communication, presentation and customer handling skills


• Ability to offer technical and experience-based advice to executives, colleagues and subordinates


• Proven ability on security automation


• Technical expertise in multi-vendor environment


• SIEM

RESPONSIBILITIES

• Manage Security Operations Center 24x7


• Security Device Management for global enterprise large scale customer


• Manage team of Security Engineers


• Handle Incident, Problem and Change Management as per ITIL framework


• Handle technical escalations


• Manage ticket queue, participate in Severity 1 and Severity 2 tickets


• Create Service Improvement Program


• Create and Present Root Cause Report for security incident


• Act as point of contact for large clients


• Proactively identify risks and vulnerabilities for security devices and drive vulnerability remediation program


• Lead Patch Management process on all Security devices


• Act as lead for Security Incidents and owner for investigation as well as follow-up actions


• Build and present weekly/ monthly/ quarterly performance reports and measurement metrics


• Design and execute security operations processes; identify and measure critical Security Operations metrics; and continually improve the efficiency of the Security Operations function


• Ensure asset compliance activities such as keeping track of licensing, support contracts, etc.


• Mentor and conduct training programs


• Create and present annual evaluations, performance development plans and KRAs


• Foster teamwork and show commitment to team objectives; promote collaboration and remove obstacles

TRAINING AND CERTIFICATION

• PCNSA, PCNSE, CISSP, NSE4, CCIE Security, CEH

EXPERIENCE

• Minimum 12 years of progressive, relevant experience and proven capability to work in a complex network environment

EDUCATION

• Bachelor in Engineering - Computers/Electronics/Communication or related field


• Graduate/Post Graduate in Science/Maths/IT or related streams with relevant technology experience