Network Management Representative

Ria Money Transfer; Mumbai; On-site; INR 600,000 - 960,000; Full time

Benefits offered by this job

Medical Insurance

Term Life Insurance

Employee Stock Purchase Plan

Paid Vacation / Sick Leave

Growth Opportunities

Corporate events

Job summary

Dandelion, backed by Euronet's extensive payments experience, seeks an API Integration & Maintenance specialist in Mumbai to manage integration tasks and support partnerships.

You will coordinate API updates, troubleshoot connectivity, and document configurations while collaborating with developers and business teams to ensure smooth data exchanges and real-time payments support.

Qualifications

• Bachelor’s degree in computer science or information technology or related field.
• 1–3 years of experience in API integration or technical support.
• Familiar with RESTful APIs, JSON and XML data formats.
• Basic programming knowledge in Java, Python or PHP.
• Experience with API testing tools is a plus.

Responsibilities

• Assist in API integration between internal systems and external partners.
• Provide first-level API support for internal teams and partners.
• Document configurations, workflows, and troubleshooting steps.
• Conduct functional and regression testing for integrations.
• Collaborate with developers, product teams, and vendors.
• Handle daily Ops tasks like rates updates and location setup.

Skills

RESTful APIs

JSON

XML

Java

Python

PHP

Networking

Problem solving

Communication

Collaboration

Excel

Education

Bachelor’s degree in CS/IT

Tools

Postman

SoapUI

Job description

Description

Dandelion may be a new platform, but we’re not new to the industry. Backed by Euronet’s 35 years of experience in electronic payments, money transfers, and compliance, Dandelion is the largest, most diverse cross‑border payments platform, delivering real‑time payments across bank accounts, wallets, and cash. Today, our network spans more than 600,000 cash locations and over 4.1 billion bank accounts and 3.1 billion mobile wallets. We reach 170 countries around the world with over 90% of payments delivered in real‑time.

Dandelion may be a new platform, but we’re not new to the industry. Backed by Euronet’s 35 years of experience in electronic payments, money transfers, and compliance, Dandelion is the largest, most diverse cross‑border payments platform, delivering real‑time payments across bank accounts, wallets, and cash. Today, our network spans more than 600,000 cash locations and over 4.1 billion bank accounts and 3.1 billion mobile wallets. We reach 170 countries around the world with over 90% of payments delivered in real‑time.

About This Role

This role will be responsible for (we are seeking highly professional for our daily Ops task e.g. Rates updates, locations and new partner onboard & will take care of BD mapping, as well as API support to the new & existing partner].

API Integration & Maintenance

• Assist in integrating APIs between internal systems and external partners.
• Ensure smooth data exchange and connectivity across platforms.
• Monitor API performance and troubleshoot integration issues promptly.

Technical Support

• Provide first-level support for API‑related queries from internal teams and external partners.
• Investigate and resolve API errors, connectivity issues, and data mismatches.
• Escalate complex technical issues to the development team when necessary.

Documentation & Compliance

• Maintain accurate documentation for API configurations, workflows, and troubleshooting steps.
• Ensure compliance with company security standards and regulatory requirements during integrations.

Testing & Quality Assurance

• Conduct functional and regression testing for new API integrations and updates.
• Validate data accuracy and system behaviour after integration changes.

Collaboration

• Work closely with developers, product teams, and external vendors to implement integration solutions.
• Coordinate with operations and business teams to understand requirements and provide technical support.
• Daily Ops task - including rates updates, location setup, and launch of new partner.
• Monitoring & Reporting
• Prepare regular reports on integration status, issues, and resolutions

Position Requirements

• Education: Bachelor’s degree in computer science, Information Technology, or related field.

Experience

• 1-3 years of experience in API integration, technical support, or related roles.
• Familiarity with RESTful APIs, JSON, and XML data formats.

Technical Skills

• Basic understanding of programming languages (e.g., "Java", "Python", or "PHP").
• Knowledge of API testing tools (e.g., "Postman", "SoapUI").
• Understanding of networking concepts and troubleshooting.

Soft Skills

• Strong problem‑solving and analytical skills.
• Good communication and collaboration abilities.
• Ability to work under pressure and manage multiple tasks.
• Good Excel Knowledge.

Additional Advantage

• Experience with payment gateways or financial integrations.

Knowledge of security protocols and compliance standards

Perks & Benefits

• Medical Insurance
• Term Life Insurance
• Employee Stock Purchase Plan
• Paid Vacation / Sick Leave
• Growth Opportunities
• Corporate gatherings, team bonding events, and much more!