Network & Infrastructure Support Engineer

systemsGo; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

systemsGo is seeking an experienced Network and Infrastructure Support professional to provide onsite Smart Hands assistance at our Bengaluru office. You will act as the local extension of Global Network, Security, Cloud, and Infrastructure teams, handling physical troubleshooting and coordinated incident response.

Requirements include 5–8 years in Network/Infrastructure Support, experience in enterprise offices with 500+ users, and collaboration with remote global teams.

Qualifications

• 5–8 years of Network / Infrastructure Support experience.
• Experience supporting enterprise offices with 500+ users.
• Experience working with remote global infrastructure teams.

Responsibilities

• Perform physical troubleshooting, diagnostics, hardware support, cabling validation, rack activities, and coordinated incident response.

Job description

Role Overview

Provide onsite Network and Infrastructure Smart Hands support for Client's Bangalore office. Act as the local extension of Global Network, Security, Cloud, and Infrastructure teams.

What You Will Do

Perform physical troubleshooting, diagnostics, hardware support, cabling validation, rack activities, and coordinated incident response.

Why It Might Be a Fit

• 5–8 years of Network / Infrastructure Support experience
• Experience supporting enterprise offices with 500+ users
• Experience working with remote global infrastructure teams

Requirements

• 5–8 years of Network / Infrastructure Support experience
• Experience supporting enterprise offices with 500+ users
• Experience working with remote global infrastructure teams
• Exposure to data center, IDF/MDF, and campus network environments