Network Governance Analyst

Alstom; Bengaluru; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Alstom in Bangalore is seeking a Network Governance Analyst to lead data-driven governance, SLA reporting, and stakeholder communication. You will partner with Core Networks Operations, Design, and Build teams to identify improvements, publish dashboards, and maintain documentation.

The role emphasizes operational efficiency, end-to-end enhancements, and ITSM compliance across networks. A strong analytical mindset, collaboration skills, and experience with Power BI and Excel are essential.

Qualifications

• 7+ years of professional experience in network governance, operations, or related area.
• Bachelor’s degree in IT or a relevant field.
• Experience with network devices (routers, switches, APs, SD-WAN) and ITSM processes.
• Familiarity with procurement processes, tools, and finance management.
• Knowledge of ServiceNow or similar ITSM tools.
• A networking certification (e.g., CCNA) or ITIL certification is a plus.
• Strong analytical and problem-solving skills.
• Exceptional communication and interpersonal abilities.
• Experience with Power BI, Advanced Excel, and dashboard creation.
• Ability to collaborate with cross-functional teams and manage stakeholder relationships.

Responsibilities

• Analyzing operational data and producing actionable insights.
• Collaborating with cross-functional teams to identify improvements, automation, and optimization.
• Maintaining SLA reporting and publishing dashboards to stakeholders.
• Capturing and updating documentation, dashboards, and status summaries.
• Building relationships with internal teams, suppliers, and external partners.
• Assessing stakeholder performance and sharing recommendations for improvement.
• Driving end-to-end enhancements from planning to execution.
• Ensuring compliance with ITSM processes and standards.

Skills

Analytical skills

Stakeholder management

Communication skills

Cross-functional collaboration

Problem-solving

Education

Bachelor’s degree in IT or relevant field

Tools

Power BI

Advanced Excel

Dashboard creation

ServiceNow

Job description

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Network Governance Analyst in Bangalore we’re looking for?

Your future role

Take on a new challenge and apply your expertise in network governance, data analysis, and operational excellence in a cutting-edge field. You’ll work alongside a collaborative, innovative, and dynamic team of professionals.

You’ll play a pivotal role in enhancing operational efficiency, driving process improvements, and delivering actionable insights to stakeholders. Day-to-day, you’ll work closely with teams across the business (Core Networks Operations, Design, and Build Teams), maintain SLA reporting, and identify and implement enhancements. You’ll also publish reports, dashboards, and focus areas to senior management and other stakeholders.

You’ll specifically take care of identifying improvement opportunities, planning and executing enhancements, and ensuring timely communication with stakeholders, but also maintaining documentation and dashboards on platforms like SharePoint.

• Analyzing operational data and producing actionable insights
• Collaborating with cross-functional teams to identify areas for improvement, automation, and optimization
• Maintaining SLA reporting and publishing dashboards to stakeholders
• Capturing and updating relevant documentation, dashboards, and status summaries
• Building strong relationships with internal teams, suppliers, and external partners
• Assessing stakeholder performance and sharing recommendations for improvement
• Driving end-to-end enhancements, from planning to execution
• Ensuring compliance with ITSM processes and standards

All About You

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role.

• Bachelor’s degree in IT or a relevant field
• 7+ years of professional experience in network governance, operations, or a related area
• Experience or understanding of network devices (routers, switches, access points, SD-WAN) and ITSM processes
• Knowledge of procurement processes, tools, and finance management
• Familiarity with ServiceNow or similar ITSM tools
• A networking certification (e.g., CCNA) or ITIL certification is a plus
• Strong analytical and problem-solving skills
• Exceptional communication and interpersonal abilities
• Experience with tools like Power BI, Advanced Excel, and dashboard creation
• Ability to collaborate with cross-functional teams and manage stakeholder relationships

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges, and a long-term career free from boring daily routines
• Work with cutting-edge network technologies and ITSM processes
• Collaborate with transverse teams and helpful colleagues
• Contribute to innovative projects that shape the future of mobility
• Utilise our flexible and inclusive working environment
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development, through award-winning learning
• Progress towards leadership roles or specialized technical positions
• Benefit from a fair and dynamic reward package that recognizes your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.