Network Administrator

Soffit Infrastructure Services (P) Ltd; Ernakulam; On-site; INR 450,000 - 750,000; Full time

Job summary

Soffit Infrastructure Services (P) Ltd is seeking a Network Engineer with 2–4 years of hands-on experience to manage and troubleshoot enterprise network and security infrastructure in our Kerala operations. You will work on firewalls, routing, switching, wireless networks, VPNs, cloud networking, and monitoring, with vendor coordination and ITIL-aligned processes.

Responsibilities include configuring Fortigate/Sophos firewalls, switches, and wireless controllers, plus network monitoring,

Qualifications

• 2–4 years of experience in managing and troubleshooting enterprise network and security infrastructure.
• Hands-on administration of Firewalls, Routing & Switching, Wireless Networks, VPNs, Network Monitoring, and Cloud Networking.
• Experience with installing, configuring and troubleshooting Fortigate or Sophos firewalls.
• Familiarity with ITIL processes and vendor coordination.

Responsibilities

• Install, configure and troubleshoot Firewalls (Fortigate/Sophos) including interfaces, routing, NAT, policies and VPNs.
• Install, configure and troubleshoot switches: VLANs, trunking, routing, DHCP, port security, Spanning Tree.
• Manage wireless access points and controllers and ensure coverage and performance.
• Monitor networks using tools like Wireshark, Nagios, SolarWinds and resolve issues.
• Troubleshoot network problems, optimize performance, and suggest capacity improvements.
• Coordinate with vendors and manage IT service management tasks.

Skills

Routing & Switching

Firewall mgmt

Wireless network mgmt

VPN

ITIL

Vendor coordination

Cloud Networking

Tools

Fortigate

Sophos

Wireshark

Nagios

SolarWinds

Job description

We are looking for a Network Engineer with 2–4 years of experience in managing and troubleshooting enterprise network and security infrastructure. The role involves hands‑on administration of Firewalls, Routing & Switching, Wireless Networks, VPNs, Network Monitoring, and Cloud Networking, along with vendor coordination and IT service management.

Main Responsibilities:

• Experiences in Installing, configuring and troubleshooting of Firewalls ( Fortigate/Sophos) - Interfaces, Routing, NATing, Policies, VPN - SSL, Site to Site, UTM features - Webfilter, Application Filter, IPS.
• Experiences in Installing, Configuring and troubleshooting switches - Vlan, Trunking, Vlan Interfaces, Routing, DHCP, Port security, Spanning tree
• Understanding about different type of internet connectivity and configurations
• Experience with network monitoring and troubleshooting tools, such as Wireshark, Nagios, and SolarWinds
• Perform network troubleshooting to isolate and diagnose common network problems and solve complex problems.
• Suggest improvements to network performance, capacity, and scalability.
• Knowledge of public, private, and hybrid cloud computing networks and security such as Microsoft (Azure), Amazon (AWS) environments
• IT service management (ITIL) processes familiarity (e.g., change, service request, problem, incident)
• Experiences in installing, Configuring and troubleshooting wireless access point and controllers.
• Document network configurations, procedures, and best practices to ensure consistency and compliance with industry standards.

General Responsibilities:

• Maintain and update configuration documents.
• Maintain assets and software license / subscriptions.
• Vendor co-ordination and support
• Maintain SLAs and do timely escalations.
• Report all incident/service/change requests in helpdesk tool.
• Provide after hour support in case of emergencies and occasional weekend maintenance.

Skills:

• Proven experience as Network administrator technician or similar role
• Exceptional organizing and time-management skills
• Very good communication abilities
• Routing, Switching, Firewall & Wireless network management