Multiple Openings | Customer Support | CTC Up To 4.5 LPA | Bangalore

JobShop; Bengaluru; On-site; INR 246,000 - 357,000; Full time

Benefits offered by this job

Cab facility (not listed)

Saturday & Sunday fixed off

Night shift allowance

Incentives

5-day work week

Career growth opportunities

International environment

Job summary

JobShop in Bengaluru is hiring Customer Support Executives for International Voice Healthcare support. You will handle customer queries and assist with health benefits, appointments, claims, billing, coverage, and account-related questions.

This role operates in US night shift with a 5-day week, work-from-office setup, and fixed weekends on Saturday and Sunday. Freshers are welcome and English proficiency is essential.

Qualifications

• Excellent English communication skills.
• Good customer-handling and communication abilities.
• Comfortable working in US night shifts.

Responsibilities

• Handle customer queries through international voice support.
• Assist customers with healthcare benefits, appointments, claims, billing, coverage, and account-related queries.
• Provide professional customer service while following process guidelines and data privacy procedures.

Skills

Excellent English

Customer support

US night shift

Healthcare domain

Bengaluru familiarity

Job description

JobShop Indias Largest BPO Recruitment Company

We are hiring Customer Support Executives for an International Voice Process supporting a leading Healthcare process.

Job Role

• Handle customer queries through international voice support.
• Assist customers with healthcare benefits, appointments, claims, billing, coverage, and account-related queries.
• Provide professional customer service while following process guidelines and data privacy procedures.

Job Details

• Location: Bengaluru
• Process: International Voice Healthcare
• Work Mode: Work From Office
• Shift: US Night Shift
• Working Days: 5 Days Working
• Weekends: Saturday & Sunday Fixed Off

Salary

• Freshers: 22,000 + 4,000 Night Shift Allowance + Incentives

Benefits

• 2-Way Cab Facility as per company policy
• Saturday & Sunday Fixed Off
• Night shift allowance
• Performance-based incentives
• 5-day working week
• Career growth opportunities
• International work environment

Eligibility

• Freshers are welcome!
• Excellent English communication skills.
• Comfortable working in US night shifts.
• Basic computer knowledge.
• Good customer handling and communication skills.
• Willingness to work from office in Bengaluru.