Multiple Opening- Air Operation Team's

ATA Freight; Mumbai; On-site; INR 700,000 - 1,000,000; Full time

Job summary

ATA Freight in Mumbai seeks Senior Executive & Assistant Manager – Air Operations to manage day-to-day export/import air cargo operations, coordinating with airlines and internal teams. The role involves frequent airline liaison, critical documentation, and airport visits for submission, verification and follow-ups.

Responsibilities include direct airline coordination, documentation accuracy, escalation handling, airport visits, end-to-end cargo tracking, and supporting finance and audits with

Qualifications

• Graduate in any discipline; logistics/international trade preferred.
• 6–18 years experience in Air Cargo/Logistics operations.
• Knowledge of DG shipments and IATA regulations is a plus.

Responsibilities

• Coordinate with airlines for booking, cargo space, and real-time shipment status.
• Prepare and validate exports/imports documentation, ensuring compliance.
• Act as first escalation point with airlines, customs, and ground handlers.
• Visit airports for document submission, cargo release, and issue resolution.
• Track cargo end-to-end and provide proactive client updates.
• Support finance with reconciliations and billing disputes.

Skills

Air freight operations

Time management

Communication

MS Office

ERP systems

Travel readiness

Education

Bachelor's degree in any discipline (Logistics/International Trade preferred)

Tools

MS Office

ERP systems

Job description

We are hiring for Multiple roles in Air Operations

Position Title - Senior Executive & Assistant Manager - Air Operations

Department - Operations Air Freight

Reporting To - Head Air Freight Operations

Location - Mumbai

Poc- Vaibhavi pande - 9766396717

Email Id- [e-mail]

Job Summary

Air Operations is responsible for handling day-to-day air export and import operations, ensuring smooth coordination with airlines, clients, and internal teams. The role demands frequent interaction with airline staff, handling critical documentation, and visiting airports for submission, verification, and follow-ups.

Key Responsibilities:

• Coordinate directly with airlines for booking, cargo space, and real-time shipment status.

• Prepare and validate error-free documentation for exports/imports, ensuring full compliance.

• Act as first point of escalation with airlines, customs, and ground handlers.

• Visit airports regularly for document submission, cargo release, and urgent issue resolution.

• Track cargo movement end-to-end and provide proactive updates to clients.

• Support finance with reconciliations, billing disputes, and credit note closure.

• Generate MIS reports, support audits, and maintain high data accuracy.

Skills & Competencies:

Strong knowledge of air freight operations, procedures, and documentation.

Ability to manage time-sensitive tasks under pressure.

Good communication and relationship-building skills with airlines and authorities.

Proficiency in MS Office and logistics/ERP systems.

Willingness to travel frequently to airports and airline offices.

Qualifications:

Graduate in any discipline (preferably with specialization in Logistics/International Trade).

6 - 18years of experience in Air Cargo/Logistics operations.

Knowledge of DG shipments and IATA regulations will be an advantage.