MSP Specialist, Talent Partnership

Randstad Enterprise; Hyderabad; On-site; INR 1,800,000 - 2,600,000; Full time

Job summary

Randstad Enterprise seeks a Services Procurement (SOW Management) Specialist to support sourcing, contracting, and remittance processing of services contracts. You will lead RFPs and negotiate on behalf of client SOW owners, aligning with MSP program objectives.

You will work with client-facing teams to deliver high-quality, cost-effective procurement services, ensure compliance with contractual language, and provide SOP training and reporting.

Qualifications

• University/postgraduate degree and a track record in procurement/commercial roles.
• Demonstrable experience with customer-facing procurement and supplier negotiations.
• Ability to manage multiple tasks, timelines, and stakeholder expectations.

Responsibilities

• Develop relationships with client SOW owners and understand buying needs.
• Act as sourcing agent, negotiator, and SOW author to support bidding.
• Operate as an extension of the client’s procurement team and align with supplier strategies.
• Process requisitions through VMS and related technologies for client programs.
• Provide SOP training and updates to suppliers and client users.
• Produce program reports and support ad hoc reporting requests.
• Maintain proactive relationships with SOW owners and lead in specified markets.
• Support financial goals and ensure compliance with Randstad policies.

Skills

Change Management

Procurement

Business Negotiations

Demand Forecasting

Demand Management

Communication

Contract Management

Project Management

Business Process Improvements

Risk Management

Education

University/Postgraduate degree

Tools

Vendor Management System (VMS)

MS Office Suite (Word/Excel/PowerPoint/Outlook)

Job description

Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work.We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change.At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally.We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust.

job contextand purpose

Randstad Enterprise (RE) wishes to become the undisputed market leader in services procurement/SOW management. To support this ambition RE has invested in a Global Services Procurement Center of Excellence (COE) and created a new and innovative SOW Management Framework called Services Procurement 360 (SP360).The Services Procurement (SOW Management) Specialist assists the client’s SOW business owners with sourcing, contracting, managing, and remittance processing of services contracts. You will partner with the client’s SOW business owners to lead Request for Proposals (RFPs) and negotiation events on their behalf, and provide project oversight with regard to supplier invoice administration and settlement.You will work with RE’s client facing team(s) to service clients in a high-quality, cost-effective manner. You may be dedicated to a single services procurement/SOW management program, or you may support multiple clients and work locations. You will support a variety of services spend categories.Given the importance and specialist nature of your remit you will have a dual reporting line. Organizationally you will report into the Global Services Procurement Practice but from a day-to-day perspective you will report into client operational leadership. This dual reporting model will ensure that client programs benefit from, and adhere to, the best practices defined by RSR’s services procurement center of excellence as well as ensuring that they receive a seamless operational experience.

key performance indicators

To be reviewed frequently with Operational Leadershipkey stakeholdersClient procurement stakeholdersOperational delivery leadersSuppliers

your responsibilities

As the Services Procurement (SOW Management) Specialist you will:Develop partnering relationships with the client’s SOW business owner community and become well versed in the historical and projected buying needs of the departments supported by the MSP team.Act as a sourcing agent, mediator, negotiator, and SOW author on behalf of the client’s SOW business owners project buyer’s behalf to support the client’s competitive bidding process(es). You will operate as an extension of the clients procurement team and be fully aligned to their prevailing category and supplier strategies.Process all procurement requisition activity through the use of a Vendor Management System (VMS) and any related procurement technologies which may be specific to an individual client program.Develop appropriate competency knowledge of the program’s SOW services supplier community to assist with sourcing recommendations.Perform analysis to include cost savings reporting and other quality or efficiency data to help improve operational processes.Evaluate SOW agreement terms for best practice quality, conformity and compliance against client required contractual language and agreement structure; elevate deviations for client approvals / decision making.Provide program related Standard Operating Procedures (SOP) training and updates to supplier and client SOW business owners on a regular basis to ensure understanding and compliance.Communicate program procedural changes and updates to program suppliers and client users in a timely manner.Confirm suppliers appropriately manage their employee on-boarding, employee relations issues, and off-boarding activities.Provide and analyze standard program reporting to the client’s SOW business owners, procurement professionals and program stakeholders, to include the support of ad hoc report requests as required.Establish and maintain a proactive, positive working relationship with SOW business owners through regular phone and in-person contact (site visits may be occasionally required) within assigned market area / service category.Support the Operational Leadership of RE’s MSP programs in ensuring financial goals and objectives are met or exceeded as well as full compliance on all Randstad policies and procedures.Participate in special projects and performs other duties as assigned.

jobrequirementseducation

University/Postgraduate or equivalent professional & intellectual ability.Demonstrable procurement/commercial experience and a career track record measured by customer satisfaction, increased responsibilities, and working relationships with colleagues and management.

experience

Skilled in communicating effectively verbally and in writing, both in one-on-one and in group presentation settings with various levels of professionals both internal and external.Ability to establish and maintain effective working relationships.Ability to represent the organization professionally and effectively as required.Ability to perform accurately in a detailed environment while being able to effectively prioritize, organize and perform multiple work assignments simultaneously.Ability to self-manage workload, set target dates, meet deadlines, follow processes, and develop and implement project road maps to achieve optimum results.Ability to demonstrate high-level customer service to internal and external clients.Ability to effectively influence others at various levels within the organization and who represents clients.Ability to negotiate pricing and delivery terms with services supplier firms.Knowledge of and the ability to utilize best practices in purchasing, procurement, and client negotiation.Knowledge of and the ability to effectively utilize accounts payable, purchase order, and Vendor Management Systems and tools.Proficient with Microsoft Office products, including Word, Excel, PowerPoint, and Outlook.knowledgeAffinity with different HR/staffing/talent models.Digital fluency with Google or Microsoft platforms e.g. sheets, excel, slides etc.

additional requirements

The role needs to be able to work during a client-specified timezoneThis role may include management of other team members, acting in a lead capacity

skills

• Change Management
• Procurement
• Business Negotiations
• Demand Forecasting
• Demand Management
• Communication
• Contract Management
• Project Management
• Business Process Improvements
• Risk Management