MSBI SSIS Python Support Engineer (L2 Support)

LTM; Chennai District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

LTM is seeking an MSBI, SSIS, and Python Support Engineer (L2) to provide robust application support for enterprise data integration and reporting platforms in Chennai. The role focuses on monitoring and resolving issues in SSIS jobs and Python-based applications, while ensuring data integrity and service continuity.

The ideal candidate will perform RCA, drive continuous service improvements, and collaborate with business users, L3 teams, and infrastructure groups to uphold SLA commitments and

Qualifications

• Experience with enterprise data integration platforms and reporting solutions.
• Proficient in monitoring, troubleshooting, and supporting ETL/BI workloads.
• Familiar with incident, problem, and change management.
• Exposure to ITIL-based L2 support processes.

Responsibilities

• Monitor and troubleshoot SSIS jobs, Python-based apps, and ETL workflows.
• Investigate and resolve data issues and production incidents.
• Perform RCA and implement preventive actions.
• Ensure adherence to SLA commitments and report on performance.

Skills

MSBI Suite

SSIS

Python Scripting

SQL Server

ITIL-based L2 Support

Control-M

SLA management

Tools

Control-M

Job description

Job Description MSBI SSIS Python Support Engineer (L2 Support)

We are seeking an experienced MSBI, SSIS, and Python Support Engineer to provide L2 application support for enterprise data integration and reporting platforms.

The role involves:

• Monitoring and troubleshooting SSIS jobs, Python-based applications, and ETL workflows


• Investigating and resolving data issues and production incidents


• Performing Root Cause Analysis (RCA) and implementing preventive actions


• Ensuring adherence to SLA commitments


• Collaborating with business users, L3 teams, and infrastructure teams to support production environments


• Implementing minor enhancements and driving continuous service improvements


• Supporting incident, problem, and change management processes


• Monitoring production systems and maintaining operational stability


• Preparing RCA documentation and support reports

Key Skills Required

• MSBI Suite


• 
  
  
  
  • SSIS (SQL Server Integration Services)
  
  
  • SSRS (SQL Server Reporting Services)
  
  
  
  


• SQL Server


• 
  
  
  
  • Query writing and optimisation
  
  
  • Data analysis
  
  
  
  


• Python Scripting


• Production support monitoring and troubleshooting


• Incident, Problem, and Change Management


• Root Cause Analysis (RCA) and documentation


• Knowledge of scheduling tools such as Control-M (preferred)


• Strong understanding of ITIL-based L2 Support processes

Experience Profile

The ideal candidate should have hands-on experience in:

• Enterprise data integration platforms


• Reporting solutions and ETL support


• Production support environments


• Stakeholder communication and issue management


• Service improvement initiatives and operational excellence