MS Dynamics ERP Practice Manager

Vertex Computer Systems, Inc.; India; Remote; INR 1,800,000 - 3,000,000; Full time

Job summary

Vertex Computer Systems, Inc. is seeking a Microsoft Dynamics ERP Practice Manager to lead customer engagements, design solutions and steer delivery strategy across Dynamics 365 ERP (Finance, Supply Chain, and related modules).

The role combines client-facing consulting with architecture ownership to translate business requirements into scalable ERP solutions. Responsibilities include leading engagements, shaping proposals, defining architecture, and driving governance within the ERP practice.

Qualifications

• 10+ years of Microsoft Dynamics ERP experience, including leadership roles.
• Proven ERP solutioning, architecture design and customer engagement.
• Strong business process knowledge across Finance, SCM, Manufacturing and Projects.

Responsibilities

• Lead ERP engagements, design solutions and shape delivery strategy.
• Drive pre-sales, RFP responses and proposal creation for Dynamics ERP.
• Define end-to-end solution architecture across Dynamics modules and integrations.
• Manage cross-functional delivery teams and governance within the practice.

Skills

Dynamics ERP leadership

Solution architecture

Pre-sales & proposals

Stakeholder management

Delivery governance

Tools

Power Platform

Azure

Job description

Role Summary

The Microsoft Dynamics ERP Practice Manager will lead customer engagements, solution design, and delivery strategy across Microsoft Dynamics 365 ERP (Finance, Supply Chain, and related modules). The role requires a strong mix of customer-facing consulting, solution architecture, and delivery ownership ensuring each engagement translates business requirements into scalable, high-value ERP solutions.

Key Responsibilities

1. Customer Engagement & Business Understanding

• Act as the primary engagement leader for ERP initiatives, understanding client business models, processes, and transformation goals.
• Conduct discovery sessions and workshops to align solution capabilities with customer objectives.
• Build trusted advisor relationships with business and IT stakeholders.

2. Proposal & Solutioning Experience

• Drive pre-sales discussions, RFP responses, and proposal creation for Microsoft Dynamics ERP opportunities.
• Collaborate with sales and technical teams to define delivery scope, effort estimation, and implementation roadmaps.
• Present solution proposals and value propositions to executive stakeholders.

3. Solution Design & Architecture

• Define the end-to-end solution architecture for Microsoft Dynamics 365 ERP implementations.
• Ensure optimal design across finance, supply chain, and operations modules, including integrations with Power Platform and Azure.
• Review and validate technical and functional design documents to ensure quality and compliance with best practices.

4. Approach & Ownership

• Lead cross-functional delivery teams, ensuring accountability for scope, quality, and customer satisfaction.
• Develop and enforce ERP practice standards, templates, and methodologies.
• Own delivery governance, resource planning, and team capability development within the ERP practice.

Qualifications & Experience

• 10+ years of experience in Microsoft Dynamics ERP (F&O / AX / Business Central), including 3+ years in a leadership or practice management role.
• Proven record of successful ERP solutioning, architecture design, and customer engagement.
• Strong understanding of business processes across Finance, SCM, Manufacturing, and Projects.
• Excellent communication, stakeholder management, and proposal-writing skills.
• Microsoft Certified: Dynamics 365 Finance Functional Consultant Expert or equivalent certification preferred.