Lead Microsoft Dynamics Consultant (F&O)

Menschen Consulting Pvt. Ltd.

Mumbai

On-site

INR 2,000,000 - 3,000,000

Full time

14 days+

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Job summary

Menschen Consulting Pvt. Ltd. is looking for an ERP leader to oversee the Microsoft Dynamics 365 Finance & Operations platform, enhancing business processes and managing an application support team across locations.

The role requires 12-15 years of experience in Microsoft Dynamics ERP and managing ERP implementations, with a strong focus on manufacturing processes and digital transformation initiatives. Applicants should demonstrate strong analytical and stakeholder management skills.

Qualifications

12-15 years of experience in Microsoft Dynamics ERP, especially Dynamics 365 Finance & Operations.
Strong understanding of manufacturing processes: Production, Planning, and Supply Chain.
Proven experience in ERP implementation and business process optimisation.

Responsibilities

Act as SPOC for D365 F&O across locations.
Lead the ERP application support team and ensure effective service delivery.
Drive continuous improvement initiatives in business processes and ERP utilization.

Skills

Microsoft Dynamics 365 Finance & Operations

Manufacturing Business Processes

ERP Implementation & Support

Business Process Improvement

Azure DevOps & Release Management

Application Integration

Industry 4.0 & Plant Automation

Project Management

Stakeholder Management

Analytical & Problem-Solving Skills

Job description

Lead the Microsoft Dynamics 365 Finance & Operations (D365 F&O) platform across the organization, driving continuous business process improvement, application support, system enhancements, and digital transformation initiatives. Act as the primary liaison between business stakeholders, IT teams, Microsoft, and implementation/support partners to ensure optimal utilisation and performance of the ERP ecosystem.

About the Role

Lead and mentor the ERP application support team, ensuring effective service delivery, stakeholder engagement, and continuous capability development.

Responsibilities

Serve as the Single Point of Contact (SPOC) for D365 F&O across corporate offices and manufacturing locations.
Lead, manage, and mentor the ERP application support team across all locations.
Define team objectives, allocate responsibilities, monitor performance, and ensure timely issue resolution.
Drive continuous improvement initiatives to enhance business processes and ERP utilization.
Build functional and technical capabilities within the team through coaching, training, and knowledge sharing.
Establish governance, support processes, and service levels to ensure high quality ERP support.
Collaborate with manufacturing teams and technology partners to support plant automation and Industry 4.0 initiatives.
Drive integration of shop floor systems, production automation solutions, and manufacturing analytics with the ERP ecosystem.
Support digital transformation projects aimed at improving manufacturing efficiency and operational visibility.

Qualifications

12-15 years of experience in Microsoft Dynamics ERP, including significant hands‑on experience with Dynamics 365 Finance & Operations.
Strong understanding of manufacturing business processes, including Production, Planning, Procurement, Inventory, Quality, Logistics, Supply Chain, and Finance.
Proven experience in ERP implementation, support, upgrades, and business process optimisation.
Techno functional expertise with the ability to translate business requirements into practical solutions.Experience managing ERP support, implementation, or application management teams in a manufacturing environment.
Experience working with external implementation partners and technology vendors.

Required Skills