Microsoft Dynamics 365 CRM Integration Developer

Otomeyt; Hyderabad, Chennai District, Bengaluru; Hybrid; INR 900,000 - 1,300,000; Full time

Job summary

Otomeyt in Hyderabad is seeking a skilled integration engineer to design, develop, and support complex integrations across Microsoft Dynamics 365 Sales CRM, external apps, and enterprise platforms. You will build and optimize Azure Data Factory pipelines, implement real-time and batch data flows with Azure Integration Services, and develop REST/SOAP APIs secured with OAuth and OpenAPI.

Responsibilities include working with Dataverse and CRM APIs, writing SQL transformations, monitoring issues,

Responsibilities

• Develop and support integrations between Microsoft Dynamics 365 Sales CRM and external applications, databases, and enterprise platforms.
• Design, develop, and maintain integration solutions.
• Build and manage Azure Data Factory (ADF) pipelines for data extraction, transformation, and synchronization.
• Develop, consume, secure, and troubleshoot REST/SOAP APIs using JSON, OAuth, and OpenAPI/Swagger standards.
• Implement real-time and batch integrations using Azure Integration Services, including Logic Apps, Azure Functions, Service Bus, Event Grid.
• Work with Dataverse, CRM APIs, and the D365 data model to support data exchange and business processes.
• Develop and optimize SQL queries, data mappings, and transformation logic for data quality and performance.
• Monitor, troubleshoot, and resolve integration issues across CRM and connected systems.
• Collaborate with business stakeholders, CRM teams, architects, and downstream system owners to define integration requirements and technical solutions.
• Support CI/CD processes, deployment activities, and release management using Azure DevOps and source control tools.
• Create and maintain technical documentation, integration specifications, support guides, and operational runbooks.
• Ensure compliance with security, governance, and data privacy standards across integrations.
• Participate in Agile ceremonies, sprint planning, estimation, testing, and production support activities.

Job description

Key Responsibilities

• Develop and support integrations between Microsoft Dynamics 365 Sales CRM, external applications, databases, and enterprise platforms.
• Design, develop, and maintain integration solutions.
• Build and manage Azure Data Factory (ADF) pipelines for data extraction, transformation, and synchronization.
• Develop, consume, secure, and troubleshoot REST/SOAP APIs using JSON, OAuth, and OpenAPI/Swagger standards.
• Implement real-time and batch integrations using Azure Integration Services, including:
• Logic Apps
• Azure Functions
• Service Bus
• Event Grid
• Work with Dataverse, CRM APIs, and the D365 data model to support data exchange and business processes.
• Develop and optimize SQL queries, data mappings, and transformation logic for data quality and performance.
• Monitor, troubleshoot, and resolve integration issues across CRM and connected systems.
• Collaborate with business stakeholders, CRM teams, architects, and downstream system owners to define integration requirements and technical solutions.
• Support CI/CD processes, deployment activities, and release management using Azure DevOps and source control tools.
• Create and maintain technical documentation, integration specifications, support guides, and operational runbooks.
• Ensure compliance with security, governance, and data privacy standards across integrations.
• Participate in Agile ceremonies, sprint planning, estimation, testing, and production support activities.