Mobilization Manager

Accenture in India; Bengaluru; On-site; INR 3,000,000 - 5,200,000; Full time

Job summary

Accenture in India is seeking a Mobilization Manager to lead PMO mobilization and run within insurance operations, governance, and transformation programs.

The role involves cross-functional stakeholder coordination, transition management, process improvement, and ensuring compliance with regulatory standards, while delivering operational excellence for banking operations initiatives.

Qualifications

• Experience in banking operations, governance, and transformation programs.
• Ability to manage multiple stakeholders and priorities in a dynamic environment.
• Strong understanding of operational controls, compliance, and service delivery.

Responsibilities

• Lead and support banking operations and transformation initiatives.
• Manage mobilization, transition, and governance activities for operations programs.
• Collaborate with business stakeholders to understand requirements and drive execution.
• Monitor performance against SLAs and KPIs.
• Identify risks, issues, and dependencies and implement mitigations.
• Prepare governance reports and executive updates.

Skills

Banking Operations

PMO Mobilization

Transition Management

Education

Any Graduation

Job description

Skill required: NA - Project Management Office (PMO) Mobilization & Run

Designation: Mobilization Manager

Qualifications: Any Graduation

Years of Experience: 13 to 18 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song- all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

What would you do?

• Support insurance operations and transformation initiatives across Policy Administration, Claims Management, Underwriting Support, Customer Service, and Business Operations. Drive process excellence, operational governance, transition management, workforce mobilization, and continuous improvement initiatives to enhance service delivery, customer experience, compliance, and operational efficiency across the insurance
• Manage end-to-end insurance operations processes across Policy Issuance, Policy Servicing, Renewals, Claims Administration, Underwriting Support, Billing, and Customer Support.
• Support transition and mobilization activities including knowledge transfer, process documentation, stakeholder management, risk identification, and governance reporting.
• Drive operational excellence through process standardization, SLA manage
• Manage end-to-end insurance operations processes across Policy Issuance, Policy Servicing, Renewals, Claims Administration, Underwriting Support, Billing, and Customer Support.
• Support transition and mobilization activities including knowledge transfer, process documentation, stakeholder management, risk identification, and governance reporting.
• Drive operational excellence through process standardization, SLA manage What are we looking for?
• Primary Skill - Banking Operations - P4
• Secondary Skill - PMO Mobilization and Run - P4
• Secondary Skill - Transition Management - P4
• Experience in banking operations, governance, and transformation programs.
• Ability to manage multiple stakeholders and priorities in a dynamic environment.
• Strong understanding of operational controls, compliance, and service delivery. Roles and Responsibilities:
• Lead and support banking operations and transformation initiatives.
• Manage mobilization, transition, and governance activities for operations programs.
• Collaborate with business stakeholders to understand requirements and drive execution.
• Monitor operational performance against service levels and key performance indicators.
• Identify risks, issues, and dependencies and implement mitigation strategies.
• Drive continuous improvement and process optimization initiatives.
• Prepare governance reports, dashboards, and executive updates.
• Support knowledge transfer, change management, and training activities.
• Ensure compliance with banking regulations, organizational policies, and operational standards.
• Coordinate with cross functional and global teams to deliver business objectives successfully.
• Contribute to operational stability, customer satisfaction, and business growth objectives.