Mobilization Associate Manager

Accenture; Gurugram District; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Accenture in India seeks a Mobilization Associate Manager to support banking operations and transformation efforts across retail and commercial banking, lending, payments, customer servicing and compliance processes.

You will drive mobilization and transition management, governance reporting, risk management and stakeholder engagement to enhance customer experience and operational efficiency.

Qualifications

• PMO Mobilization and transition management experience in banking projects.
• Strong analytical, problem-solving and communication skills are essential.
• Experience with governance, risk and service delivery reporting.

Responsibilities

• Lead and support banking operations and transformation initiatives.
• Manage mobilization, transition, and governance activities for operations programs.
• Collaborate with business stakeholders to understand requirements and drive execution.
• Monitor operational performance against service levels and KPIs.
• Identify risks, issues and dependencies and implement mitigation strategies.
• Drive continuous improvement and process optimization initiatives.
• Prepare governance reports, dashboards and executive updates.
• Support knowledge transfer, change management and training activities.
• Ensure compliance with banking regulations and organizational standards.
• Coordinate with cross-functional and global teams to deliver objectives.

Skills

Banking Operations

PMO Mobilization

Transition Management

Stakeholder Management

Governance Reporting

Operational Excellence

Analytics

Communication

Education

Any Graduation

Job description

Skill required: NA - Project Management Office (PMO) Mobilization Run

Designation: Mobilization Associate Manager

Qualifications:Any Graduation

Years of Experience:10 to 14 years

Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.

What would you do

Support banking operations and transformation initiatives across retail banking, commercial banking, lending operations, payments, customer servicing, financial crime compliance, and business operations. Drive process excellence, operational governance, workforce mobilization, transition management, and continuous improvement initiatives to enhance customer experience, operational efficiency, risk management, and regManage end to end banking operations including account opening and maintenance, lending operations, loan servicing, payments processing, customer support, reconciliation, transaction monitoring, and compliance activities. Support transition and mobilization efforts through process documentation, knowledge transfer, governance reporting, risk management, and stakeholder engagement. Drive operational excellence, servicStrong understanding of banking and financial services operations.Experience in PMO Mobilization and Transition Management.Knowledge of retail banking, commercial banking, lending, payments, and customer service processes.Experience in governance, stakeholder management, risk and issue management, and operational reporting.Strong analytical, problem solving, and communication skills.Knowledge of Agile and projec

What are we looking for

• Primary Skill - Banking Operations - P4
• Secondary Skill - PMO Mobilization and Run - P4
• Secondary Skill - Transition Management - P4
• Experience in banking operations, governance, and transformation programs.
• Ability to manage multiple stakeholders and priorities in a dynamic environment.
• Strong understanding of operational controls, compliance, and service delivery.

Roles and Responsibilities:

• Lead and support banking operations and transformation initiatives.
• Manage mobilization, transition, and governance activities for operations programs.
• Collaborate with business stakeholders to understand requirements and drive execution.
• Monitor operational performance against service levels and key performance indicators.
• Identify risks, issues, and dependencies and implement mitigation strategies.
• Drive continuous improvement and process optimization initiatives.
• Prepare governance reports, dashboards, and executive updates.
• Support knowledge transfer, change management, and training activities.
• Ensure compliance with banking regulations, organizational policies, and operational standards.
• Coordinate with cross functional and global teams to deliver business objectives successfully.
• Contribute to operational stability, customer satisfaction, and business growth objectives.

Qualification

Any Graduation