Mobilization Associate Manager

Accenture services Pvt Ltd; Gurugram District; On-site; INR 4,500,000 - 6,500,000; Full time

Job summary

Accenture is seeking a Mobilization Associate Manager in Gurgaon, India, to oversee PMO mobilization and transition programs within banking operations. The role requires 10–14 years of experience and a broad understanding of banking processes across retail, commercial, lending, and payments.

You will drive governance, risk and issue management, and operational reporting while coordinating with global teams to ensure service delivery and continuous improvement.

Qualifications

• Strong understanding of banking and financial services operations.
• Experience in PMO Mobilization and Transition Management.
• Knowledge of retail banking, commercial banking, lending, payments, and customer service processes.
• Experience in governance, stakeholder management, risk and issue management, and operational reporting.
• Strong analytical, problem solving, and communication skills.
• Experience in banking operations, governance, and transformation programs.
• Ability to manage multiple stakeholders and priorities in a dynamic environment.
• Strong understanding of operational controls, compliance, and service delivery.

Responsibilities

• Lead and support banking operations and transformation initiatives.
• Manage mobilization, transition, and governance activities for operations programs.
• Collaborate with business stakeholders to understand requirements and drive execution.
• Monitor operational performance against service levels and key performance indicators.
• Identify risks, issues, and dependencies and implement mitigation strategies.
• Drive continuous improvement and process optimization initiatives.
• Prepare governance reports, dashboards, and executive updates.
• Support knowledge transfer, change management, and training activities.
• Ensure compliance with banking regulations, organizational policies, and operational standards.
• Coordinate with cross functional and global teams to deliver business objectives successfully.
• Contribute to operational stability, customer satisfaction, and business growth objectives.

Skills

Banking Operations

PMO Mobilization and Run

Transition Management

Education

Any Graduation

Job description

Skill required:

NA - Project Management Office (PMO) Mobilization & Run

Designation:

Mobilization Associate Manager

Qualifications:

Any Graduation

Years of Experience:

10 to 14 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

• Support banking operations and transformation initiatives across retail banking, commercial banking, lending operations, payments, customer servicing, financial crime compliance, and business operations. Drive process excellence, operational governance, workforce mobilization, transition management, and continuous improvement initiatives to enhance customer experience, operational efficiency, risk management, and reg
• Manage end to end banking operations including account opening and maintenance, lending operations, loan servicing, payments processing, customer support, reconciliation, transaction monitoring, and compliance activities. Support transition and mobilization efforts through process documentation, knowledge transfer, governance reporting, risk management, and stakeholder engagement. Drive operational excellence, servic
• Strong understanding of banking and financial services operations.
• Experience in PMO Mobilization and Transition Management.
• Knowledge of retail banking, commercial banking, lending, payments, and customer service processes.
• Experience in governance, stakeholder management, risk and issue management, and operational reporting.
• Strong analytical, problem solving, and communication skills.
• Knowledge of Agile and projec What are we looking for?
• Primary Skill - Banking Operations - P4
• Secondary Skill - PMO Mobilization and Run - P4
• Secondary Skill - Transition Management - P4
• Experience in banking operations, governance, and transformation programs.
• Ability to manage multiple stakeholders and priorities in a dynamic environment.
• Strong understanding of operational controls, compliance, and service delivery. Roles and Responsibilities:
• Lead and support banking operations and transformation initiatives.
• Manage mobilization, transition, and governance activities for operations programs.
• Collaborate with business stakeholders to understand requirements and drive execution.
• Monitor operational performance against service levels and key performance indicators.
• Identify risks, issues, and dependencies and implement mitigation strategies.
• Drive continuous improvement and process optimization initiatives.
• Prepare governance reports, dashboards, and executive updates.
• Support knowledge transfer, change management, and training activities.
• Ensure compliance with banking regulations, organizational policies, and operational standards.
• Coordinate with cross functional and global teams to deliver business objectives successfully.
• Contribute to operational stability, customer satisfaction, and business growth objectives.