MNC Hiring Graduate Freshers- Customer Support

2COMS Consulting Pvt. Ltd.; Kolkata District; On-site; INR 167,000 - 246,000; Full time

Job summary

2COMS Consulting Pvt. Ltd. in Kolkata invites graduates to join the International Voice Process. The role involves handling customer interactions via voice and non-voice channels while delivering excellent service and ensuring high quality standards.

Responsibilities include engaging international customers, providing accurate information, promoting products, and meeting targets. Shifts are rotational with night work; immediate joiners are preferred.

Qualifications

• Graduate in any discipline.
• Graduate Freshers are eligible only.
• Undergraduate / 12th pass are not eligible.
• Excellent spoken English and communication skills.
• Good listening and interpersonal skills.
• Basic computer knowledge.
• Customer-service-oriented approach.
• Willingness to work in rotational/night shifts.
• Comfortable with 2 rotational weekly offs.
• Immediate joiners are preferred.

Responsibilities

• Engage with international customers via calls/chats/emails.
• Provide accurate information and resolve queries professionally.
• Promote products, services, and special offers.
• Deliver exceptional customer experience while meeting targets.
• Work efficiently in a fast-paced environment with rotational shifts and night shift.

Skills

Spoken English

Communication skills

Listening skills

Interpersonal skills

Basic computer knowledge

Education

Graduate (any discipline)

Job description

MNC Hiring Graduate Freshers- Customer Support

Job Description

Job Title: International voice support – CustomerSupport

Job Type: Full-Time

Hiring Drive: 14th August

Venue: Our Salt Lake Office, Kolkata(Work from Office)

Job Summary: We are h iring dynamic and customer-focused professionals for the International Voice Process. The role involves handling customer interactions through voice and non-voice channels while delivering excellent customer service and maintaining high-quality standards.

Key Responsibilities

• Engagewith international customers via calls/chats/emails
  
• Provideaccurate information and resolve queries professionally
  
• Promoteproducts, services, and special offers
  
• Deliverexceptional customer experience while meeting targets
  
• Workefficiently in a fast-paced environment with rotational shifts and night shift
  

Requirements

• Graduate in any discipline.
  
• Graduate Freshers are eligible only
  
• Undergraduate / 12th pass are not eligible
• Excellent spoken English and communication skills.
  
• Good listening and interpersonal skills.
  
• Basic computer knowledge.
  
• Customer-service-oriented approach.
  
• Willingness to work in rotational/night shifts.
  
• Comfortable with 2 rotational weekly offs.
  
• Immediate joiners are preferred.