MIS Executive L3

Wipro; Chennai District; On-site; INR 600,000 - 900,000; Full time

Job summary

Wipro is seeking a MIS Reporting professional to deliver timely and accurate MIS reports and dashboards for multiple stakeholders. The role involves understanding client requirements, aligning reports to weekly, monthly, and quarterly cadences, and ensuring 100% accuracy through reviews with the MIS Team Lead.

The ideal candidate will have 3-5 years of MIS reporting experience, strong analytical skills, and a proactive approach to data security and compliance.

Qualifications

• Mandatory MIS (Ops) experience.
• 3-5 years of experience in MIS reporting.
• Strong data analysis and dashboarding skills.

Responsibilities

• Prepare timely MIS reports and dashboards as required by stakeholders.
• Interact with management, internal stakeholders & clients to understand business information needs.
• Ensure reports and dashboards follow required frequency (weekly/monthly/quarterly).
• Review reports with MIS Team Lead for 100% accuracy before publishing.
• Track data updates for key SLA metrics and related parameters.
• Generate account-level reports on forecasting, scheduling, and SLA performance.
• Ensure zero non-conformances on data security and compliance.
• Support and adopt tools and systems for efficient MIS generation.
• Roll out new MIS techniques to increase productivity and capability.

Skills

MIS (Ops)

Job description

Job Description:

Job description:

Role Purpose

The purpose of the role is to provide timely, accurate and quality MIS reports, dashboards to the external & internal stakeholders of account(s) as per the defined process and standards of security and compliance

Do

• Prepare timely and accurate MIS reports and dashboards as required by the stakeholders
  • Interact and work closely with management, internal stakeholders & clients to understand the business information needs
  • Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly)
  • Ensure regular review with the MIS Team Lead for 100% accuracy before populating any customized dashboard or generating any customized report
  • Track and follow up with relevant stakeholder for timely updation and data management of parameters (key SLA metrics such as run-rate etc.)
  • Generate account level reports (billable and non-billable) on forecasting, scheduling (both onshore and offshore) and performance against SLAs, CSAT, Quality etc.
  • Ensure zero non-compliances on process audit on data security and compliance
• Support and adopt tools and systems for efficient MIS generation and reporting system
  • Continuous support to the manager in rolling out new techniques and initiatives to increase productivity
  • Providing update to the manager on the progress of any new MIS initiatives
  • Perform periodic maintenance and servicing of MIS system to improve operational efficiency
  • Adopt new tools, technology solutions and develop capability through training to improve own productivity.
  • Develop analytical skills and understanding of statistical analysis to suggest improvement in the quality of analysis
    

Deliver

No.Performance ParameterMeasure1.MIS Management and ReportingQuality of Analysis
Zero errors in reports
Zero non-conformance on timelines with respect to the client/ stakeholder requirements2.Stakeholder ManagementCustomised dashboards as per client and functional requirements
Zero escalations on data reporting
Zero non-conformance on security or compliance requirements3.Team ManagementTeam attrition %, Employee satisfaction score.

Mandatory Skills: MIS (Ops)
.

Experience: 3-5 Years
.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Requirements: