Miraggio - Sales Associate

Miraggio; Pune District, Chennai; On-site; INR 167,000 - 246,000; Full time

Job summary

Miraggio in Pune is seeking a Sales Advisor to deliver exceptional customer service, help customers select products, and contribute to store targets. You will maintain store presentation, stay updated on fashion trends, and assist with stock and transactions.

The role requires strong communication, a customer-focused approach, and the ability to upsell while ensuring accurate cash handling and smooth store operations.

Qualifications

• Excellent communication and rapport-building abilities to understand customer needs.
• Knowledge of products and fashion trends to make suitable recommendations.
• Strong focus on delivering a positive customer experience and achieving sales targets.

Responsibilities

• Greet customers warmly and understand their needs.
• Provide product recommendations and upsell to maximize sales.
• Maintain visual merchandising, store cleanliness, and stock levels.
• Process transactions accurately and handle payments per procedures.

Skills

Customer service

Communication skills

Product knowledge

Customer-focused approach

Job description

Job Summary

A Sales Advisor is responsible for providing excellent customer service, assisting customers in selecting products, achieving sales targets, maintaining store presentation standards, and creating a positive shopping experience. The role requires strong communication skills, product knowledge, and a customer-focused approach.

Key Responsibilities

Customer Service

• Greet customers warmly and understand their needs.
• Provide product recommendations based on customer preferences.
• Build strong customer relationships to encourage repeat business.
• Handle customer queries, complaints, and returns professionally.

Sales Performance

• Meet and exceed individual and store sales targets.
• Promote new arrivals, offers, and loyalty programs.
• Upsell and cross-sell products to maximize sales.
• Stay informed about product features and fashion trends.

Store Operations

• Maintain visual merchandising and store cleanliness.
• Ensure products are displayed attractively and replenished regularly.
• Assist with stock receiving, inventory checks, and stock organization.
• Support opening and closing store procedures.

Cash Handling

• Process customer transactions accurately.
• Handle cash, card, and digital payments according to company procedures.
• Maintain billing accuracy and proper documentation.