Middleware/Mainframe/MQ Admin

Infosys; Pune District; On-site; INR 1,200,000 - 1,600,000; Full time

Job summary

Infosys in Pune is seeking a capable professional to join our consulting team as an L1/L2 mainframe and middleware support specialist.

You will monitor systems, handle incidents, and assist in solution design, configuration, and deployment steps to deliver client value.

Eligible candidates have a background in mainframe concepts and middleware, with ITIL process experience and a drive for quality service.

Qualifications

• Basic knowledge of Mainframe concepts (JCL, z/OS).
• Exposure to middleware tools and job scheduling concepts.
• Familiarity with ticketing systems and incident handling.

Responsibilities

• Provide L1/L2 support for Mainframe systems and middleware.
• Monitor performance, handle alerts, incidents, and service requests.
• Follow ITIL processes for incident, change, and request management.
• Maintain runbooks and operational documentation.

Skills

Mainframe basics

Middleware exposure

Batch processing & monitoring

Ticketing tools familiarity

Troubleshooting & log analysis

Education

Master of Engineering

Master of Technology

Bachelor of Computer Applications

Bachelor of Engineering

Bachelor of Technology

Tools

WebSphere MQ

JBoss

WebLogic

Job description

Job Summary

A day in the life of an Infoscion

As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight.

You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.

You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design.

You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organizations financial guidelines.

Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

Roles Responsibilities

• Provide L1/L2 support for Mainframe systems (z/OS, TSO/ISPF) and/or middleware platforms.
• Monitor system performance and handle alerts, incidents, and service requests.
• Perform basic job monitoring, scheduling, and batch support (JCL).
• Support middleware tools like WebSphere, JBoss, or MQ (basic admin tasks).
• Assist in user access management and security compliance.
• Support restart activities, log checks, and issue troubleshooting.
• Follow ITIL processes (incident, change, request management).
• Maintain documentation and operational runbooks.

Technical Requirement

• Basic knowledge of Mainframe concepts (JCL, z/OS, datasets)
• Basic exposure to Middleware (WebSphere / JBoss / MQ)
• Understanding of batch processing and job monitoring
• Familiarity with ticketing tools (ServiceNow/Remedy)
• Basic troubleshooting and log analysis skills

Educational Requirement

• Master Of Engineering
• Master Of Technology
• Bachelor Of Comp. Applications
• Bachelor Of Engineering
• Bachelor Of Technology

Preferred Skills

• Technology->Mobility - Middleware->Mobility - Middleware - ALL
• Technology->Middleware Administration->IBM Websphere MQ Server->MQ Series
• Technology->Mainframe Technologies->Mainframe Technologies- ALL->Mainframe Job Schedulers/Job Monitoring Tools
• Technology->Middleware Administration->Tomcat Servers->Tomcat
• Technology->Middleware Administration->WebLogic application server Admin->Weblogic

Service Line

Cloud Infrastructure Services