Middleware engineer

Natobotics; Mumbai; On-site; INR 1,800,000 - 2,800,000; Full time

Benefits offered by this job

Compensatory off provided

Job summary

A leading tech company in Mumbai seeks an experienced Middleware Messaging professional with 5–10 years in L2/L3 production support. Responsibilities include providing 24/7 support, troubleshooting incidents, and implementing changes in a live environment. The ideal candidate has strong hands-on skills in IBM MQ, Solace, or TIBCO EMS, along with Linux expertise. Knowledge in Ansible and Python is preferred. Weekend availability is essential in a rotating shift schedule.

Qualifications

• 5–10 years in Middleware Messaging Support (L2/L3 Production Support).
• Strong hands-on experience in messaging tools.
• Experience in Incident Management and troubleshooting in live production.
• Troubleshooting in live production environments.
• Change implementation including weekend windows.
• Linux platform expertise.
• Exact tool match not mandatory — strong messaging background acceptable.

Responsibilities

• Provide 24/7 production support for Middleware Messaging.
• Implement changes including weekends.
• Handle incidents and escalations effectively.
• Collaborate with cross-functional teams in a 24/7 support setting.
• Maintain and update relevant runbooks and documentation.

Skills

IBM MQ / Solace / TIBCO EMS

Production Support

Incident Management

Troubleshooting

Linux platform expertise

Linux

Python exposure

Tools

Ansible

Python

TIBCO EMS

Ansible

Python

Job description

Middleware Messaging – Role ID 12226

Experience

5–10 years in Middleware Messaging Support (L2/L3 Production Support)

Mandatory Skills

• Strong hands‑on in IBM MQ / Solace / TIBCO EMS (or similar messaging tools)
• Production Support in 24/7 environment
• Incident Management, escalation handling
• Troubleshooting in live production
• Change implementation (including weekends)
• Linux platform expertise
• Exact tool match not mandatory — strong messaging background acceptable.

Preferred

• Ansible / Python exposure
• Banking / Financial Services domain
• Relevant certifications

Screening Criteria

• 10 technical questions (shared with vendors)
• Minimum 7–8 Correct Answers Required Before Panel Interview

Shift & Support

• GK Shift (12–9 PM / 1–10 PM)
• Rotational (1 week in 4 weeks)
• Weekend support rotational (~1 in 6 weeks)
• 24/7 support environment
• Compensatory off provided