Mid Salesforce L2 Support

Ascendion; Gurugram District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Ascendion is seeking a Mid Salesforce L2 Support professional in Gurugram with 5–8 years of experience. You will handle Salesforce Sales and Service Cloud administration, integrations, and API-based tasks to support large user groups.

Strong communication, analytical abilities, and Salesforce Admin Certification are required. This role is based in Gurugram and offers opportunities to work on cutting-edge AI-powered software engineering projects for global clients.

Qualifications

• Extensive experience in Salesforce Sales and Service Cloud, setup, configuration, and deployment.
• Experience with REST/SOAP APIs, Apex classes, triggers, and flows.
• Strong communication, analytical and problem-solving skills.

Responsibilities

• Role focuses on mid-level Salesforce support and maintenance.
• Collaborate with teams to implement enhancements for large user groups.
• Ensure data migration and integration tasks are executed smoothly.

Skills

Salesforce Sales Cloud

Salesforce Service Cloud

Integration experience

Apex/Triggers/Batch Apex

REST API / SOAP API

Communication & problem solving

Education

Salesforce Admin Certification

Tools

Force.com Platform

Job description

About Ascendion

Ascendion is a leader in AI-powered software engineering, helping businesses innovate faster, smarter, and with greater impact. We partner with Global 2000 clients across North America, UK, Europe, and APAC to solve complex challenges in data, experience design, software product engineering, and workforce transformation. Powered by expert engineers, thousands of AI agents, and our Engineering to the Power of AI™ (EngineeringAI) method, we deliver measurable outcomes that build trust, unlock value, and accelerate growth. Learn more at ascendion.com

About Ascendion

Ascendion is a leader in AI-powered software engineering, helping businesses innovate faster, smarter, and with greater impact. We partner with Global 2000 clients across North America, UK, Europe, and APAC to solve complex challenges in data, experience design, software product engineering, and workforce transformation. Powered by expert engineers, thousands of AI agents, and our Engineering to the Power of AI™ (EngineeringAI) method, we deliver measurable outcomes that build trust, unlock value, and accelerate growth. Learn more at ascendion.com

Ascendion | Engineering to elevate life

We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:

• Build the coolest tech for world’s leading brands
• Solve complex problems – and learn new skills
• Experience the power of transforming digital engineering for Fortune 500 clients
• Master your craft with leading training programs and hands‑on experience

Experience a community of change makers!

Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.

About The Role

Job Title: Mid Salesforce L2 Support

Experience : 5-8 years

Required Skills

• Extensive experience in Salesforce Sales and Service Cloud and it's Setup, Configuration, Customization, Administration, Data Migration and deployment of applications to force.com
• Platform for large user groups Integration experience using the Force.com
• SOAP Api and REST API Experienced working on Apex Classes, Controller Classed , Batch Apex, Schedule Apex , triggers and Flow Excellent Communication, analytical and problem-solving skills.
• Salesforce Admin Certification

Minimum Qualifications

Salesforce Sales and Service cloud, Data Migration, REST API, SOAP

Location: Gurugram

Want to change the world? Let us know.

Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let’s talk!