Microsoft Teams Unified Communications Engineer

Unisys India Private Limited; Gurugram District; On-site; INR 1,000,000 - 1,700,000; Full time

Job summary

Unisys India Private Limited is seeking an Eng MDM - MS Teams unified Communications engineer to support enterprise UC environments. You will work with Teams Direct Routing, SBCs, and Meeting Room devices across multiple locations, delivering reliable collaboration solutions.

You should have strong networking knowledge, VoIP experience, and familiarity with MS Teams Admin Center. The role requires a BA/BS degree with 3–5 years of relevant experience and Microsoft Certifications.

Qualifications

• Must have strong working knowledge of Microsoft Teams and Teams Admin Center.
• Experience with SBCs/vSBCs (AudioCodes, Ribbon) and Meeting Room Devices (Poly, Lenovo, Crestron, Surface Hub).
• Exposure to contact center solutions like Anywhere 365 or Luware is a plus.
• Strong networking, VoIP concepts (SIP, TCP/IP), QoS, routing, and WAN/LAN knowledge.
• Prior enterprise technical support experience; detail-oriented with analytical problem-solving.

Responsibilities

• Provide technical support to enterprise customers.
• Assist in large-scale global UC deployments across locations.
• Maintain and optimize MS Teams, Direct Routing, SBCs, and MTRs.
• Collaborate cross-functionally; strong communication and teamwork.

Skills

Microsoft Teams

MS Teams Meeting Rooms

SBCs/vSBCs

Meeting Room Devices

UC technologies

Networking concepts

VoIP

SIP

TCP/IP

WAN/LAN

Enterprise support

Microsoft Office

Analytical skills

Problem solving

Interpersonal skills

Education

BA/BS degree

3-5 years relevant experience

Microsoft Certifications

Tools

AudioCodes

Ribbon

Poly

Lenovo

Crestron

Surface Hub

Anywhere 365

Luware

MS Teams Admin Center

Job description

Eng MDM -MS Teams unified Communications

What success looks like in this role:

• Must possess good working knowledge of Microsoft Teams, MS Teams Meeting Rooms.
• Working experience on SBCs/vSBCs such as AudioCodes, Ribbon or similar technologies.
• May have worked on various Meeting Room Devices such as Poly, Lenovo, Crestron, Surface Hub etc.
• May have knowledge of any contact center solutions such as Anywhere 365, Luware etc.
• Good understanding of Teams Admin Center and various tools within the same.
• Should be Strong in Networking concepts and knowledge of VoIP with Routing & Switching Protocols, TCP/IP, QoS, SIP, VLANs, and WAN protocols and technologies.
• Must have prior experience providing technical support to Enterprise Customers.
• In-depth Knowledge of Media gateways & Session Border Controllers.
• Good knowledge in Microsoft Office Products (Excel, PowerPoint, Outlook etc.).
• Outstanding attention to detail and capacity to demonstrate continual learning.
• Good analytical and problem-solving capabilities.
• Excellent deductive and inductive reasoning skills.
• Strong interpersonal verbal and written skills.
• Ability to work both individually and with teams.

#LI-UG1

You will be successful in this role if you have:

• 3+ years of working with Microsoft Teams, Direct Routing, SBCs, MTRs
• 2 years of Microsoft and Networking Technical Experience
• Advance level understanding of MS Teams and/or other UC related technologies.
• Proven ability to work on large-scale global deployments in multiple locations.
• Strong understanding of networks and related WAN/LAN technologies
• Microsoft Certifications in the Microsoft technologies required for this position.
• BA/BS degree and 3-5 years’ relevant experience OR equivalent combination of education and experience

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [e-mail] . US job seekers can find more information about Unisys’ EEO commitment here . Experience Level Mid Level