Senior Consultant - Microsoft Technologies

EY; Bengaluru; Remote; INR 1,200,000 - 2,200,000; Full time

Job summary

EY in India seeks a CRM Integration Developer to design, develop, and integrate intelligent CRM solutions using Azure services and Dynamics 365 CRM. The role emphasizes building scalable, AI-powered applications across enterprise systems with exposure to Power Platform and AI Foundry.

Responsibilities include integrating Dynamics 365 CRM with third-party systems, building APIs and Azure Functions, and configuring CRM entities and workflows while collaborating with stakeholders and analysts to

Qualifications

• Experience designing and integrating Microsoft Dynamics 365 CRM solutions.
• Strong knowledge of Azure services and RESTful APIs.
• Ability to collaborate with cross-functional teams.

Responsibilities

• Design, customize, and support Microsoft Dynamics 365 CRM applications.
• Develop and maintain integrations between Dynamics 365 CRM and third-party systems.
• Build RESTful APIs, Web APIs, and Custom APIs; create plugins and workflows.
• Develop integrations using Azure Logic Apps, Service Bus, Event Grid, and API Management.
• Implement synchronous and asynchronous integrations for enterprise systems.
• Work with Power Platform components including Power Automate and Dataverse.
• Configure CRM entities, forms, business rules, security roles, dashboards, and workflows.
• Develop JavaScript, TypeScript, HTML, CSS, Ribbon Customizations, and PCF Controls.
• Collaborate with analysts, architects, and stakeholders to gather requirements.
• Troubleshoot production issues and optimize performance; participate in code reviews.

Job description

Job Summary

We are seeking a highly skilled CRM Integration Developer with expertise in building scalable solutions using Azure services, combined with exposure to Microsoft Copilot and AI Foundry. The ideal candidate will design and develop intelligent, AI-powered applications and integrations across enterprise systems. Knowledge in Power Platform and Dynamics 365 CE are preferable.

Location: PAN India

Experience: 58 Years

Responsibilities

• Design, develop, customize, and support Microsoft Dynamics 365 CRM applications.
• Develop and maintain integrations between Dynamics 365 CRM and third-party systems.
• Build RESTful APIs, Web APIs, Custom APIs, Plugins, Custom Workflow Activities, and Azure Functions.
• Develop integrations using Azure Logic Apps, Service Bus, Event Grid, API Management, and Azure Functions.
• Design and implement synchronous and asynchronous integrations.
• Work with Power Platform components including Power Automate and Dataverse.
• Configure and customize CRM entities, forms, business rules, security roles, dashboards, and workflows.
• Develop JavaScript, TypeScript, HTML, CSS, Ribbon Customizations, and PCF Controls where required.
• Collaborate with business analysts, architects, and stakeholders to gather requirements and deliver solutions.
• Troubleshoot production issues and optimize application performance.
• Participate in code reviews and ensure adherence to coding standards and best practices.
• Prepare technical documentation and deployment plans.

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.