Microsoft 365 Apps & Services Engineer

Sonata Software; Bengaluru; On-site; INR 2,800,000 - 4,200,000; Full time

Job summary

Sonata Software is seeking a Microsoft 365 Apps and Services Engineer to lead technical conversations with customers and drive value from MS investments. The role focuses on modernising environments and moving to cloud-based solutions, with onsite travel for delivery as needed.

The ideal candidate has 8+ years of experience with Microsoft 365, excellent English, and strong communication and training skills. The position is based in Bengaluru/Hyderabad and is offered as a full-time role.

Qualifications

• Fluent English communication (oral and written).
• 8+ years of experience in Microsoft 365 Apps and Services.
• Deep understanding of deployment, integration, and advanced configuration of Microsoft 365.

Responsibilities

• Deliver proactive services and governance guidance for MS 365 environments.
• Train customers and conduct workshops to enable cloud-based modernization.
• Build strong customer relationships and ensure milestones align with projects.

Skills

M365

MS 365 Apps

English Communication

Customer engagement

Tools

Microsoft 365 Admin Center

PowerShell

Job description

Sonata Software, with over $1.2 Billion Revenue, is a leading AI-first Modernization Engineering company, powered by our unique PlatformationTM framework. Our 6400+ AI Engineers are helping enterprises transform from systems to intelligent business platforms leveraging partner ecosystem to drive speed, efficiency and growth. Our bouquet of Modernization Engineering Services with AI -first approach cuts across Cloud, Data, AI, Dynamics, Test Automation, and Managed Services.

Sonatas AI-led modernization is enabled by a powerful suite of proprietary tools and assets. At the core is the Harmoni.AI Enterprise Platform, which includes AgentBridge - a governance and observability framework; Agent Builder - a development toolkit for fungible agents integrated into enterprise systems; and the Agent Marketplace - an internal ecosystem for modular, reusable agents.

Headquartered in Bengaluru, India, Sonata Software has a strong global presence, including key regions US, UK, India, Malaysia, Mexico, Australia, DACH (Germany/Switzerland) Nordics (Finland). We are a trusted partner of Fortune 500 companies in Banking, Financial Services and Insurance; Healthcare and Lifesciences; Telecom, Media, and Technology; and Retail, Manufacturing and Distribution space.

Deep collaborations with partners like Microsoft, AWS, Salesforce, and Snowflake strengthen our ability to deliver cutting-edge AI solutions. Our 30+years of partnership with Microsoft, and being part of the elite Microsoft Inner Circle, places us among the top 1% of global Microsoft partners. Sonata is now among the first companies to earn the Microsoft Frontier Partner Badge. Also; Sonata Software is proud to achieve AWS Premier Tier Status in the AWS Partner Network.

Job Title: Microsoft 365 Apps and Services Engineer

Location: Bangalore/Hyderabad

Duration: Full Time

Experience level: 8 + years

We are looking Microsoft 365 Apps and Services leverages deep expertise to lead technical conversations with customers to drive value from their MS investments. This role provides technical expertise to support customers modernise their environment and move to cloud-based solutions.

Key Responsibilities

• Focused on delivering proactive services such as education workshops, assessments and providing expert guidance.
• Join a highly motivated team of leading industry experts.
• Gain early access to emerging technologies ahead of industry peers and acquire insights on leveraging them effectively.
• Visit customers to train them and share industry and development expertise (travel may be expected for onsite deliveries).
• Be part of a thriving developer community that's constantly looking for ways to improve our customersexperience, software development goals and use of technology.
• Build strong customer relationships and ensure deliveries align with customer projects and milestones.
• Gain access to expertise and support from Microsofts consulting practice and product groups.
• Continually learn and grow professionally.
• Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness.
• Exhibit excellent communication abilities and consistently cultivate strategic, long-term relationships with customers to earn their trust.

Required Skills Capabilities

• M365 productivity apps including Word, Excel, PowerPoint, OneNote, Access, Publisher, Outlook, Bookings, OneDrive, Loop, Lists, Forms, Stream, Whiteboard, Sway, Designer, Clipchamp, To Do, Planner, Project, M365 Copilot.
• Primary Skills: M365
• Additional desired skills: Experience with M365 back-up and recovery
• Deep understanding of Microsoft 365 and its various apps and services, including deployment, integration, and advanced configuration.
• Track record of supporting customer digital transformation through proactive services, workshops, and technical assessments.
• Fluent English oral and written communication.
• Strong technical writing, presentation and training skills.
• Breadth of experience and knowledge across Microsoft 365.
• The desire to upskill in new/additional technology areas.

Why join Sonata Software

At Sonata, youll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of whats possible. To build never seen before solutions to some of the worlds toughest problems. Youll be challenged, but you will not be alone. Youll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Sonata Software is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.