MICE Operations Professional

Zenith Leisure Holidays; Mumbai Suburban; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Zenith Leisure Holidays is seeking an experienced MICE Operations Lead in Mumbai to manage end-to-end operations for domestic and international files. The role emphasizes leadership, contracting, and cost control to deliver high-quality events.

The ideal candidate will have 5+ years in core MICE operations, with a proven track record in client and vendor management, and the ability to guide the operations team to successful event execution.

Qualifications

• Lead and execute end-to-end operations for Domestic & International Files.
• Understand contracting and operational procedures thoroughly.
• Supervise costing to ensure financial effectiveness and provide clients with value.
• Maintain relationships with Key Accounts and vendors.
• Collaborate with teams across functions to ensure smooth event execution.

Responsibilities

• Lead and manage end-to-end MICE operations for diverse events.
• Oversee contracting, logistics, and on-site execution to ensure client satisfaction.
• Monitor costing, budgets, and vendor negotiations for cost efficiency.
• Nurture relationships with key accounts and suppliers to secure repeat business.
• Work with cross-functional teams to streamline processes and improve efficiency.

Skills

MICE Operations

Job description

Role & responsibilities

• Lead and execute end-to-end operations for Domestic & International Files
• Understand contracting and operational procedures thoroughly.
• Show enthusiasm for growth and leadership, guiding the entire operations team.
• Supervise costing, ensuring financial effectiveness, and providing clients with value.
• Maintain relationships with the Key Accounts and vendors.
• Work closely with teams across different functions to ensure smooth event execution.
• Contribute ideas to improve operational processes and enhance efficiency in work.

Preferred candidate profile :

Minimum 5 years of experience in core MICE Operations