Assistant Manager - Supply Chain

PepsiCo; Hyderabad; On-site; INR 600,000 - 900,000; Full time

Job summary

PepsiCo is seeking a candidate for a role responsible for managing IDOC message types in Supply Chain operations in Hyderabad. The individual will work closely with business and IT teams to ensure smooth system operations, resolving over 1k IDOCs per day within SLA timelines.

The ideal candidate holds a Bachelor’s degree and possesses strong analytical skills, with familiarity in SAP systems and tools like Excel and Access. This position promotes continuous improvement initiatives and collaborative efficiency across teams.

Qualifications

• 1-2 years experience in Supply Chain.
• Practical working knowledge of Excel, Access, VBA & SQL.
• Working knowledge of order processing and master data.

Responsibilities

• Develop and deliver innovative tools with business users.
• Support the SAP Hana solution and design, test new functionality.
• Gather and analyze business processes for efficiency.
• Accountable for resolving over 1k idocs per day.

Skills

Strong analytical skills

Fluent in English

Excellent presentation skills

Ability to communicate solutions

Collaboration and influence

Education

Bachelor’s Degree in Computer Science, Information Technology, Business Management

Tools

SAP ECC

SAP Hana

Excel

Access

VBA

SQL

Job description

Overview

This position is responsible for working closely with Business, Functional, and IT teams on various IDOC message types related to Supply Chain operations. The role involves monitoring, resolving, and managing IDOC issues related to Master Data, Order to Cash (OTC) flow, and Sales & Distribution processes to ensure smooth system operations and minimal business disruption. The individual is accountable for ensuring timely IDOC resolution within SLA timelines, supporting business continuity, and driving operational efficiency through process governance, stakeholder collaboration, and continuous improvement initiatives.

Responsibilities

• This individual will work closely with field business users and IT support teams to understand needs of the organization and in turn develop/deliver innovative tools.
• Work closely with field business users and HQ/IT support teams supporting the SAP Hana solution and designing, testing new robust SAP functionality.
• Gather, analyze and streamline business processes to deliver efficiency to the FLNA Supply Chain.
• Develop and execute analytical tools, using Excel and Access, which business teams will then use to achieve performance objectives.
• Support user acceptance testing for new FLNA project and system enhancements.
• Develop and deliver training materials required to implement new tools, enhancements or procedures.
• Accountable for 1k+ idocs per day for resolution if failure within a given SLA.

Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, Business Management, or applicable degree preferred
• Fluent in English
• Strong analytical skills
• Working knowledge of SAP ECC & SAP Hana
• Practical working/programming knowledge of Excel, Access, VBA & SQL a plus
• Excellent presentation skills, both written and verbal
• 1-2 years experience in Supply Chain
• Ability to communicate and articulate opportunities and solutions
• Ability to collaborate and influence in a cross functional team environment
• Working knowledge of order processing, order life-cycle and/or master data desired
• Ability to recognize and take action to resolve issues quickly and efficiently whilst escalating root cause deep dive to appropriate teams