Mfg Process Ops Senior Coordinator

Pepsico; Hyderabad; On-site; INR 500,000 - 700,000; Full time

Job summary

Pepsico in Hyderabad is looking for a dedicated professional to manage IDOC issues associated with Supply Chain operations. This role involves collaborating with business and IT teams to streamline processes and enhance system functionality.

The ideal candidate will have a Bachelor's Degree, strong analytical and presentation skills, and experience in Supply Chain operations. Familiarity with SAP Hana and efficient communication abilities are essential.

Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Business Management, or applicable degree preferred.
• Fluent in English.
• Strong analytical skills.
• Working knowledge of SAP ECC and SAP Hana.
• Practical working/programming knowledge of Excel, Access, VBA, SQL a plus.
• Excellent presentation skills, both written and verbal.
• 1-2 years experience in Supply Chain.
• Ability to communicate and articulate opportunities and solutions.
• Ability to collaborate and influence in a cross functional team environment.
• Working knowledge of order processing, order life-cycle and/or master data desired.

Responsibilities

• Work closely with field business users and IT support teams to understand organizational needs.
• Develop and deliver innovative tools supporting the SAP Hana solution.
• Gather, analyze and streamline business processes for improved supply chain efficiency.
• Execute analytical tools for business teams to achieve performance objectives.
• Support user acceptance testing for new projects and system enhancements.
• Develop training materials for implementing new tools and enhancements.
• Manage 1000+ idocs per day for resolution within SLA.

Skills

Analytical skills

Collaboration

Presentation skills

SAP ECC

Excel

Access

VBA

SQL

English fluency

Education

Bachelor's Degree in Computer Science or related field

Tools

SAP Hana

Excel

Access

Job description

Overview

This position is responsible for working closely with Business, Functional, and IT teams on various IDOC message types related to Supply Chain operations. The role involves monitoring, resolving, and managing IDOC issues related to Master Data, Order to Cash (OTC) flow, and Sales Distribution processes to ensure smooth system operations and minimal business disruption. The individual is accountable for ensuring timely IDOC resolution within SLA timelines, supporting business continuity, and driving operational efficiency through process governance, stakeholder collaboration, and continuous improvement initiatives.

Responsibilities

Functional Responsibilities

• This individual will work closely with field business users and IT support teams to understand needs of the organization and in turn develop/deliver innovative tools.
• Work closely with field business users and HQ/IT support teams supporting the SAP Hana solution and designing, testing new robust SAP functionality.
• Gather, analyze and streamline business processes to deliver efficiency to the FLNA Supply Chain.
• Develop and execute analytical tools, using Excel and Access, which business teams will then use to achieve performance objectives.
• Support user acceptance testing for new FLNA project and system enhancements.
• Develop and deliver training materials required to implement new tools, enhancements or procedures.
• Accountable for 1k+ idocs per day for resolution if failure within a given SLA

Qualifications

• Bachelors Degree in Computer Science, Information Technology, Business Management, or applicable degree preferred
• Fluent in English
• Strong analytical skills
• Working knowledge of SAP ECC SAP Hana
• Practical working/programing knowledge of Excel, Access, VBA SQL a plus
• Excellent presentation skills, both written and verbal
• 1-2 years experience in Supply Chain
• Ability to communicate and articulate opportunities and solutions
• Ability to collaborate and influence in a cross functional team environment
• Working knowledge of order processing, order life-cycle and/or master data desired