SC Sr Associate

PepsiCo; Hyderabad; On-site; INR 900,000 - 1,300,000; Full time

Job summary

PepsiCo is seeking an IDOC Analyst to work with the Supply Chain IT team on SAP ECC/SAP Hana IDOC handling. You will monitor, analyze, and resolve IDOC issues across Master Data, OTC, and S&D processes to minimize business disruption and meet SLA timelines.

You will develop analytical tools in Excel/Access, support UAT for system enhancements, and create training materials for new tools and procedures. Collaboration with field users and IT is essential.

Qualifications

• Bachelor’s degree in CS, IT, business management, or related field.
• Fluent in English with strong analytical and communication skills.
• Experience with SAP ECC and SAP Hana.
• Knowledge of Excel, Access, VBA and SQL is a plus.
• 1–2 years in Supply Chain preferred.

Responsibilities

• Collaborate with field users and IT to deliver innovative tools.
• Support SAP Hana, design and test new SAP functionality.
• Analyze and streamline processes for FLNA Supply Chain.
• Develop analytical tools using Excel and Access for performance.
• Assist UAT for new projects and system enhancements.
• Create training materials for new tools and procedures.
• Manage 1k+ idocs per day to meet SLA obligations.

Skills

Fluent English

Analytical skills

Presentation skills

Communication

Cross-functional collaboration

Order processing knowledge

Education

Bachelor's degree in Computer Science/Information Technology/ Business Management

Tools

SAP ECC

SAP Hana

Excel

Access

VBA

SQL

Job description

Overview

This position is responsible for working closely with Business, Functional, and IT teams on various IDOC message types related to Supply Chain operations. The role involves monitoring, resolving, and managing IDOC issues related to Master Data, Order to Cash (OTC) flow, and Sales & Distribution processes to ensure smooth system operations and minimal business disruption. The individual is accountable for ensuring timely IDOC resolution within SLA timelines, supporting business continuity, and driving operational efficiency through process governance, stakeholder collaboration, and continuous improvement initiatives.

Responsibilities

• This individual will work closely with field business users and IT support teams to understand needs of the organization and in turn develop/deliver innovative tools.
• Work closely with field business users and HQ/IT support teams supporting the SAP Hana solution and designing, testing new robust SAP functionality.
• Gather, analyze and streamline business processes to deliver efficiency to the FLNA Supply Chain.
• Develop and execute analytical tools, using Excel and Access, which business teams will then use to achieve performance objectives.
• Support user acceptance testing for new FLNA project and system enhancements.
• Develop and deliver training materials required to implement new tools, enhancements or procedures.
• Accountable for 1k+ idocs per day for resolution if failure within a given SLA

Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, Business Management, or applicable degree preferred
• Fluent in English
• Strong analytical skills
• Working knowledge of SAP ECC & SAP Hana
• Practical working/programing knowledge of Excel, Access, VBA & SQL a plus
• Excellent presentation skills, both written and verbal
• 1-2 years experience in Supply Chain
• Ability to communicate and articulate opportunities and solutions
• Ability to collaborate and influence in a cross functional team environment
• Working knowledge of order processing, order life-cycle and/or master data desired