Member Experience Management -Executive

Club Mahindra; Lucknow; On-site; INR 250,000 - 350,000; Full time

Job summary

Club Mahindra in Lucknow seeks a dynamic sales professional with CRM experience to drive customer engagement and revenue growth. You will identify new business opportunities, maintain accurate customer records, and coordinate with internal teams to ensure exceptional service.

The role requires travel to meet clients and achieve monthly and quarterly targets. Experience in direct sales and hospitality exposure are valued, along with strong communication and interpersonal skills to build lasting

Qualifications

• Experience in CRM, Sales, Revenue Generation, or Customer Relationship Management.

Responsibilities

• Build and maintain strong customer relationships through effective CRM activities.
• Generate revenue through sales conversions and customer engagement.
• Identify potential customers and develop business opportunities.
• Maintain customer databases, follow-ups, and sales records.
• Coordinate with internal teams to ensure excellent customer service.
• Achieve monthly and quarterly sales targets.
• Travel to meet clients and support business development activities whenever required

Skills

CRM experience

Sales

Revenue generation

Communication skills

Willingness to travel

Job description

Job Responsibilities

• Build and maintain strong customer relationships through effective CRM activities.


• Generate revenue through sales conversions and customer engagement.


• Identify potential customers and develop business opportunities.


• Maintain customer databases, follow-ups, and sales records.


• Coordinate with internal teams to ensure excellent customer service.


• Achieve monthly and quarterly sales targets.


• Travel to meet clients and support business development activities whenever required

Eligibility Criteria

• Experience in CRM, Sales, Revenue Generation, or Customer Relationship Management.


• Candidates from Direct Sales backgrounds are preferred.


• Hospitality industry experience will be an added advantage.


• Excellent communication and interpersonal skills.


• Willingness to travel extensively for business requirements.