Medical Tourism Concierge Coordinator

Modern Us Health; Bengaluru; Hybrid; INR 335,000 - 670,000; Full time

Benefits offered by this job

Performance-based pay

Training on MyDoctor

Small doctor-led team

Job summary

MyDoctor in Bangalore is seeking a dedicated Medical Travel Coordinator to guide patients choosing hospitals and doctors in India, estimate costs, arrange travel, stay and visa letters, and provide follow-up support.

You will work with partner hospitals, manage reports with consent, and accompany families through admission, discharge, and post-treatment follow-up in a hybrid setup.

Qualifications

• Experience in medical tourism, hospital international patient desks, travel or hospitality.
• Excellent English; additional languages (Arabic, French, Swahili, Bengali or others) are a plus.
• Calm under pressure and careful with money and documents.

Responsibilities

• Reply to medical travel enquiries and collect reports with patient consent.
• Ask partner hospitals for treatment plans and written estimates.
• Assist with visa letters, travel, stay and local transport.
• Support the family through admission, discharge and follow-up.

Skills

Medical tourism experience

Multilingual communication

Job description

About MyDoctor

MyDoctor is a Doctor-led healthcare technology company in India and the United States. We make clinic and hospital management software, and we also run our own clinical services with MD/PharmD Clinical Expert MyDoctor Staff, so our clients get both the software and the people who make it work.

The role

You coordinate care for patients coming to India for treatment: hospital and doctor options, cost estimates from hospitals, travel, stay, airport pick-up, interpreters and follow-up after they go home.

What you will do

• Reply to medical travel enquiries and collect reports with the patient's consent.
• Ask partner hospitals for treatment plans and written estimates.
• Help with the hospital's medical visa invitation letter, travel, stay and local transport.
• Stay with the patient's family through admission, discharge and follow-up.

What you need

• Experience in medical tourism, hospital international patient desks, travel or hospitality.
• Excellent English; Arabic, French, Swahili, Bengali or other languages are a plus.
• Calm under pressure and careful with money and documents.

What we offer

• Independent role, paid per result with no upper limit: you are paid for each piece of completed work, as set out in your written agreement. The expected monthly range is shown at the top of this page. Paid every month. You never pay MyDoctor anything.
• Training on MyDoctor and on how clinics, hospitals and practices work.
• A small, Doctor-led team where your work is seen and grows with the company.

Location

Bangalore · Hybrid.

Equal opportunity

MyDoctor offers equal opportunity. We consider every applicant on skills and experience only, without regard to gender, religion, caste, age, disability, marital status or where they come from.

No fee is ever charged

MyDoctor never charges applicants a fee, at any stage. If anyone asks you for money for a MyDoctor role, do not pay, and write to MyDoctor.

Your data

We use your details only to consider you for roles at MyDoctor. We keep them private and delete them when you ask. We never ask for ID numbers such as Aadhaar or PAN when you apply.