Clinic Onboarding and Training Specialist

Modern Us Health; Bengaluru; On-site; INR 167,000 - 837,000; Full time

Benefits offered by this job

Independent contractor role

Monthly earnings based on experience

Training provided

Job summary

MODERNUS HEALTH TECHNOLOGIES PRIVATE LIMITED, owners of the MyDoctor platform, seek a field implementation specialist in Bangalore.

You will visit new client clinics, set up MyDoctor, import patient lists, train doctors and front desk staff, and stay engaged until daily use is established.

This independent contractor role offers a fixed monthly fee by experience, training, and the opportunity to grow with the Doctor-led team.

Qualifications

• Experience in software implementation for clinics or hospitals.
• Good English and Kannada or Hindi.
• Own a two-wheeler or vehicle for visits in Bangalore.
• Patience with people who are new to software.

Responsibilities

• Visit new clients in Bangalore to set up accounts, timings, fees and staff logins.
• Import patients and appointments from Excel or their old software, and check the result with them.
• Train doctors, receptionists and billing staff, in person and by video.
• Check usage in the first 30 days and fix problems with the MyDoctor team.

Skills

Software implementation experience

Healthcare operations familiarity

Customer training

English proficiency

Kannada/Hindi proficiency

Job description

About MyDoctor

MyDoctor is a Doctor-led healthcare technology company in India and the United States. We make clinic and hospital management software, and we also run our own clinical services with MD/PharmD Clinical Expert MyDoctor Staff, so our clients get both the software and the people who make it work.

The role

You visit new client clinics and hospitals, set up MyDoctor with them, import their patient lists, train doctors and front desk staff, and stay with them until they use it every day.

What you will do

• Visit new clients in Bangalore to set up their account, timings, fees and staff logins.
• Import patients and appointments from Excel or their old software, and check the result with them.
• Train doctors, receptionists and billing staff, in person and by video.
• Check usage in the first 30 days and fix problems with the MyDoctor team.

What you need

• Experience in software implementation, hospital or clinic operations, or customer training.
• Good English and Kannada or Hindi.
• Your own two-wheeler or any other vehicle for visits in Bangalore.
• Patience with people who are new to software.

What we offer

• Independent contractor role: a fixed monthly fee by experience. The exact terms are in your written contractor agreement.
• Training on MyDoctor and on how clinics, hospitals and practices work.
• A small, Doctor-led team where your work is seen and grows with the company.

Location

Bangalore · Field (travel in territory).

Equal opportunity

MyDoctor offers equal opportunity. We consider every applicant on skills and experience only, without regard to gender, religion, caste, age, disability, marital status or where they come from.

Your data

We use your details only to consider you for roles at MyDoctor. We keep them private and delete them when you ask. We never ask for ID numbers such as Aadhaar or PAN when you apply.

Pay

An independent role, paid per result, with no upper limit: the more you work and the more clients you bring, the more you earn.

• Expected earnings: ₹15,000 to ₹75,000 a month in your first year, depending on the clients you look after and how they grow.
• Paid every month, after the client pays.
• Your rates are set in your written agreement and can differ by experience and territory.
• You never pay MyDoctor anything, at any stage.