Medical Secretary

Oriental Solutions Private Limited; Chennai District; On-site; INR 250,000 - 420,000; Full time

Job summary

Oriental Solutions Private Limited is seeking a Medical Secretary to provide efficient administrative and clerical support to doctors, nurses, and clinical staff. The role involves managing patient communication, appointment scheduling, documentation, and confidential medical correspondence with accuracy and professionalism.

Responsibilities include handling patient inquiries, maintaining records, drafting medical letters, and supporting general office tasks while upholding confidentiality and

Qualifications

• Proven experience as a Medical Secretary, Medical Administrator, or in a similar healthcare administrative role.
• Strong typing and medical letter-drafting skills.
• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.
• High attention to detail and accuracy.
• Ability to handle confidential and sensitive information responsibly.
• Professional and empathetic approach when dealing with patients.
• Proficiency in medical software, such as DGL and Semble, is preferred.
• Good working knowledge of Microsoft Office, including Word, Excel, and Outlook.

Responsibilities

• Answer phone calls, emails, and patient inquiries professionally.
• Schedule, confirm, and reschedule patient appointments.
• Register new patients and update patient information in the system.
• Coordinate with doctors, nurses, and clinical staff to ensure smooth patient flow.
• Respond to patient queries promptly and direct clinical matters to the appropriate healthcare professional.

Skills

Medical administration

Typing

Communication

Confidentiality

MS Office

Medical software

Tools

DGL

Semble

Microsoft Excel

Outlook

Job description

Role Overview

The Medical Secretary is responsible for providing efficient administrative and clerical support to doctors, nurses, and clinical staff. The role plays an important part in ensuring the smooth day-to-day operation of the medical office by managing patient communication, appointment scheduling, documentation, and medical correspondence with accuracy, professionalism, and confidentiality.

Key Responsibilities

Patient Coordination

• Answer phone calls, emails, and patient inquiries in a professional and courteous manner.
• Schedule, confirm, and reschedule patient appointments.
• Register new patients and accurately update patient information in the system.
• Coordinate with doctors, nurses, and other clinical staff to ensure smooth patient flow.
• Respond to patient queries promptly and direct clinical matters to the appropriate healthcare professional when required.

Administrative & Clerical Support

• Provide day-to-day administrative support to doctors, nurses, and clinical staff.
• Prepare, type, and format medical letters, reports, and other correspondence accurately.
• Maintain and organize patient records and documentation.
• Handle sensitive and confidential patient information responsibly and in accordance with relevant confidentiality requirements.
• Ensure administrative records and information are maintained accurately and up to date.
• Support general office administration and other tasks as required.

Skills & Qualifications

• Proven experience as a Medical Secretary, Medical Administrator, or in a similar healthcare administrative role.
• Strong typing and medical letter-drafting skills.
• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.
• High attention to detail and accuracy.
• Ability to handle confidential and sensitive information responsibly.
• Professional and empathetic approach when dealing with patients.
• Proficiency in medical software, such as DGL and Semble, is preferred.
• Good working knowledge of Microsoft Office, including Word, Excel, and Outlook.
• Ability to work effectively with doctors, nurses, clinical staff, and patients.

Key Competencies

Patient Coordination | Medical Administration | Appointment Scheduling | Medical Correspondence | Typing & Letter Drafting | Patient Records | Communication | Confidentiality | Data Accuracy | MS Office | Medical Software

The ideal candidate will be organized, detail-oriented, and professional, with strong communication skills and an understanding of the importance of confidentiality in a healthcare environment. They should be comfortable managing multiple administrative tasks while maintaining a high level of accuracy and providing a positive experience for patients.

Contact Details

Nithyashree K

HR Executive

6385072779