Master in social service

Safe Enterprises Retail Fixtures Limited; Navi Mumbai; On-site; INR 300,000 - 600,000; Full time

Job summary

Safe Enterprises Retail Fixtures Limited in Navi Mumbai is seeking a dedicated MSW professional to provide client support, case management, and linkage to welfare schemes within an NGO-style framework.

The role emphasizes counselling, crisis intervention, advocacy, and collaboration with health and education professionals to deliver holistic care. A MSW is required with strong communication and documentation skills.

Qualifications

• MSW degree from a recognized university.
• Strong communication and interpersonal skills.
• Knowledge of social welfare laws and government schemes.
• Empathy, patience and emotional intelligence.
• Report writing and documentation skills.
• Ability to work with diverse populations and under pressure.

Responsibilities

• Client support & case management: assess clients' social, emotional, and financial needs.
• Develop and implement individualized care or support plans and connect clients to welfare schemes or programs.
• Provide counselling and crisis intervention to individuals, families, or groups.
• Advocacy & social welfare: work with government or NGO agencies, conduct outreach and awareness programs.
• Research & program development: design and evaluate welfare programs; collect data and prepare reports.
• Administrative & training duties: maintain case records, prepare progress reports, and conduct trainings.

Skills

Communication skills

Counselling

Crisis management

Social welfare laws

Empathy

Report writing

Interpersonal skills

Education

Masters Degree in Social Work (MSW)

Tools

Case management software

Data reporting tools

Job description

Job Summary: Job Responsibilities of MSW Candidate.

Depending on the setting ( NGO) an MSW professional may handle the following:

1. Client Support & Case Management

Assess clients social, emotional, and financial needs.

Develop and implement individualized care or support plans.

Connect clients to community resources, welfare schemes, or rehabilitation programs.

Provide counseling and crisis intervention to individuals, families, or groups.

2. Advocacy & Social Welfare

Work with government or non-governmental agencies to support vulnerable populations.

Conduct community outreach and awareness programs.

3. Research & Program Development

Design and evaluate social welfare programs or interventions.

Collect data, prepare reports, and assist in policy development.

Collaborate with other professionals (psychologists, doctors, teachers, etc.) to ensure holistic care.

4. Administrative & Training Duties

Maintain case records and documentation.

Prepare progress reports and maintain confidentiality.

Conduct training sessions, workshops, or community education programs.

Qualifications & Skills Required

Educational Qualifications

Masters Degree in Social Work (MSW) from a recognized university.

Professional Skills

Strong communication and interpersonal skills.

Counselling and crisis management ability.

Knowledge of social welfare laws and government schemes.

Empathy, patience, and emotional intelligence.

Report writing and documentation skills.

Ability to work with diverse populations and under pressure.

Preferred (Optional)

Experience in NGOs, hospitals, schools, or community organizations.

Familiarity with case management software or data reporting tools.

Basic knowledge of psychology and mental health.