Marketplace Operations Intern

InkRevenue; Gurugram District; On-site; INR 112,000 - 134,000; Part time

Benefits offered by this job

Stipend ₹10,000–₹12,000 per month

Job summary

Doris & Co. Cosmetics is seeking a Marketplace Operations Intern to support ops, inventory, reporting and customer experience. The role focuses on data handling, analytics, and marketplace coordination across major platforms.

The internship requires strong Excel skills, detail-orientation, and a proactive approach. On-site work in Gurugram with a monthly stipend and immediate joining potential.

Qualifications

• Final-year students or recent graduates eligible to apply.
• Strong interest in data, Excel and reporting.
• Good knowledge of MS Excel or Google Sheets.
• Strong analytical and numerical ability with attention to detail.
• Good communication and coordination skills.
• Organized and able to manage multiple tasks.

Responsibilities

• Support daily marketplace operations across Amazon, Blinkit, and Flipkart.
• Monitor and process orders; coordinate listings, pricing, and stock.
• Maintain daily and weekly sales, order, and inventory reports.
• Prepare MIS and operational dashboards.
• Handle customer support and resolve order issues.
• Track inventory levels and coordinate with warehouse.

Skills

MS Excel

Google Sheets

Data Analysis

MIS Reporting

Data Management

Marketplace Operations

Amazon Seller Central

Inventory Management

Order Management

Sales Reporting

Inventory Tracking

E-commerce Operations

Reporting & Analytics

RTO Management

Stock Reconciliation

Attention to Detail

Education

BBA

B.Com

MBA

BA

BCA

Any Graduate

Tools

Amazon Seller Central

Blinkit

Flipkart

Job description

DORIS & CO. COSMETICS

Marketplace Operations Intern

Location: Udyog Vihar Phase 5, Gurugram, Haryana
Employment Type: Internship 6 Months
Work Mode: On-site
Working Days: Monday to Friday
Working Hours: 10:00 AM – 7:00 PM
Stipend: 10,000 – 12,000 per month
Joining: Immediate Joiners Preferred

About Doris & Co.

Doris & Co. is a growing skincare brand committed to delivering premium skincare products through our website and leading online marketplaces.

We are looking for a data-oriented, detail-focused and proactive Marketplace Operations Intern to support our marketplace operations, inventory, reporting and customer experience.

This role is ideal for someone who enjoys working with Excel, numbers, reports and marketplace data and wants to build a career in e-commerce operations.

Roles & Responsibilities

Marketplace Operations

• Support daily operations across Amazon, Blinkit and Flipkart.
• Monitor and process incoming marketplace orders.
• Coordinate product listings, pricing and stock updates.
• Monitor marketplace performance and operational metrics.
• Track product availability and marketplace-related issues.

Data & Reporting – Key Focus

• Maintain daily and weekly sales, order and inventory reports.
• Work extensively on MS Excel and Google Sheets.
• Analyze marketplace data to identify trends, gaps and errors.
• Track sales, orders, inventory movement, returns and RTO data.
• Maintain accurate records and ensure data consistency across marketplaces.
• Prepare MIS and operational dashboards.
• Support data-based decision-making and process improvements.

Inventory & Order Management

• Track inventory levels and maintain accurate stock records.
• Coordinate with warehouse and dispatch teams.
• Monitor stock availability and replenishment requirements.
• Track order dispatches and shipment status.
• Handle RTO, returns, replacements and refund-related coordination.

Customer Support

• Respond to customer queries through WhatsApp, email and phone.
• Handle order-related issues and ensure timely resolution.
• Maintain a smooth customer experience throughout the order lifecycle.

Eligibility

• Final-year students or recent graduates.
• BBA, B.Com, MBA, BA, BCA or any graduate.
• Freshers are encouraged to apply.
• Strong interest in data, Excel and reporting.
• Good knowledge of MS Excel or Google Sheets.
• Good analytical and numerical ability.
• Strong attention to detail and accuracy.
• Good communication and coordination skills.
• Organized and comfortable handling multiple tasks.
• Interest in e-commerce and marketplace operations.

Key Skills

MS Excel | Advanced Excel | Google Sheets | Data Analysis | MIS Reporting | Data Management | Marketplace Operations | Amazon Seller Central | Amazon | Blinkit | Flipkart | Inventory Management | Order Management | Sales Reporting | Inventory Tracking | E-commerce Operations | Reporting & Analytics | RTO Management | Stock Reconciliation | Attention to Detail

Preferred Skills

• Strong Excel/data handling skills
• Basic understanding of marketplace operations
• Amazon Seller Central knowledge is preferred
• Analytical and problem-solving mindset
• Good communication skills
• Abili