Marketplace Key Account Executive - US Shift

Ergode; Mumbai Suburban; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Ergode, Inc. is hiring a Marketplace Key Account Executive for the US shift in Mulund (W), near the railway, to manage international eCommerce accounts.

You will own Amazon Seller Central operations, optimize PPC campaigns, and coordinate across Catalog, Content, Advertising, Ops, and Customer Service to meet account priorities. Responsibilities include client reviews, reporting, and driving revenue growth, with a focus on profitability and efficiency across Shopify and other marketplaces.

Qualifications

• 3-5 years of experience in eCommerce account management or equivalent.
• Hands-on Amazon Seller Central account management experience.
• Practical Amazon PPC campaign management and optimization experience.
• Strong understanding of marketplace metrics, KPIs, catalog operations, and profitability.
• Experience coordinating with cross-functional teams and international clients.
• Proficient in Excel/Google Sheets for reporting and analysis.

Responsibilities

• Manage assigned client accounts and serve as the primary client contact; conduct regular business reviews.
• Own Amazon Seller Central operations: health, listings, catalog, pricing, promotions, inventory, and FBA/FBM coordination.
• Plan, manage, and optimize Amazon PPC campaigns; monitor ACOS, TACOS, ROAS, CPC and budgets; implement improvements.
• Analyze sales, advertising, and profitability trends; identify opportunities to improve revenue and margins.
• Coordinate with Catalog, Content, Advertising, Operations, Supply Chain, and Customer Service to deliver priorities.
• Prepare weekly/monthly performance reports, dashboards, and action plans; communicate insights and risks to clients.
• Support eCommerce operations across Shopify and other marketplaces, including content, pricing and store performance.

Skills

Amazon Seller Central

Amazon PPC

Account management

Cross-functional coordination

Excel/Google Sheets

Reporting

Tools

Shopify

Google Sheets

Excel

Job description

Marketplace Key Account Executive - US Shift

3 - 5 years

Full-Time

We are seeking a proactive, client-focused Key Account Executive to manage and grow international eCommerce accounts. The role requires hands-on Amazon Seller Central and PPC expertise, ownership of account performance, strong client communication, and effective coordination with cross-functional teams.

Location: Mulund (W), nearby railway station

Key Responsibilities

• Manage assigned client accounts and serve as the primary point of contact; understand objectives, lead regular business reviews, and address client requirements.
• Own Amazon Seller Central operations, including account health, listings, catalog, pricing, promotions, inventory, FBA/FBM coordination, and issue resolution.
• Plan, manage, and optimize Amazon PPC campaigns; monitor ACOS, TACOS, ROAS, CPC, and budgets, and implement keyword, bid, targeting, and campaign improvements.
• Analyze sales, advertising, and profitability trends; identify opportunities to improve revenue, organic visibility, conversion, and margins.
• Coordinate with Catalog, Content, Advertising, Operations, Supply Chain, and Customer Service teams to deliver account priorities on time.
• Prepare weekly and monthly performance reports, dashboards, and action plans; communicate insights, risks, and recommendations to clients.
• Support eCommerce operations across Shopify and other marketplaces as required, including product content, pricing, promotions, and store performance.

Required Skills & Qualifications

• 3-5 years of experience in eCommerce account management, Amazon marketplace operations, or a related role.
• Hands-on Amazon Seller Central account management experience is mandatory.
• Practical Amazon PPC campaign management and optimization experience is mandatory.
• Strong understanding of marketplace performance metrics, advertising KPIs, account health, catalog operations, and profitability.
• Experience managing multiple accounts, working with international clients, and coordinating cross-functional teams.
• Strong analytical, communication, presentation, and reporting skills; proficiency in Excel and Google Sheets.

Preferred Qualifications

• Experience with Amazon Vendor Central, Shopify, or other marketplaces.
• Knowledge of FBA/FBM, inventory planning, fulfillment, Amazon SEO, A+ Content, and Brand Stores.
• Experience in an eCommerce agency or marketplace service provider environment.

Work requirements: Flexibility to align with international client time zones, including GCC and US hours, as business needs require.

Success measures: Client satisfaction and retention, achievement of account KPIs, advertising efficiency and budget adherence, timely delivery, and quality of reporting.

Required Skills

shopify Account management Amazon Seller Central ppc