Marketing Technology Specialist

AMETEK; Bengaluru; On-site; INR 8,555,000 - 12,357,000; Full time

Job summary

AMETEK, a global industrial technology leader, is seeking a Marketing Operations professional to own the governance, optimization, and adoption of marketing platforms beyond core CRM and automation tools. The role oversees Jira, 6sense, Bookings, Qualtrics, Knowliah, Ariba, and related technologies, driving process design and user enablement.

You will lead onboarding, change management, and platform configurations, ensuring scalable, compliant operations.

Qualifications

• Must have extensive experience in marketing operations and driving process improvements.
• Strong PM, documentation, and stakeholder management capabilities.
• Experience with governance, change management, and technology adoption initiatives.
• Familiarity with integrations, workflow automation and enterprise apps.
• Analytical, problem-solving and collaboration skills are essential.

Responsibilities

• Own governance, optimization, and adoption of marketing technologies and processes.
• Serve as owner for platforms like Jira, 6sense, Microsoft Bookings, Qualtrics, Knowliah, Ariba.
• Define, document, and improve marketing processes and operating procedures.
• Lead tool onboarding, implementation, and change management initiatives.
• Manage configurations, access, documentation and training materials.
• Administer Jira workflows, dashboards, reporting and PM processes.
• Monitor usage, identify optimization opportunities and automation needs.
• Evaluate new technologies and vendor capabilities for ecosystem evolution.
• Process US Marketing event invoices through Ariba per policies.

Skills

Marketing operations

Project management

Stakeholder management

Documentation

Process improvement

Analytical skills

Tools

Jira

6sense

Microsoft Bookings

Qualtrics

Knowliah

Ariba

Job description

Role Summary

• Owns the governance, optimization, and adoption of marketing technologies and operational processes outside the core CRM and marketing automation platforms. This role ensures marketing tools, workflows, and operating procedures are effective, scalable, and aligned with business objectives.
• The role serves as the primary owner for platforms such as Jira, 6sense, Microsoft Bookings, Qualtrics, Knowliah, Ariba, and future marketing technologies, with responsibility for process design, governance, user enablement, and operational improvement. The role also supports U.S. Marketing event invoice processing through Ariba.

Key Responsibilities

• Serve as the primary owner and administrator for marketing operations platforms such as: Jira, 6sense, Microsoft Bookings, Qualtrics, Knowliah, Ariba, and other assigned tech
• Define, document, and continuously improve marketing processes, workflows, and operating procedures.
• Establish governance standards, best practices, and user guidance for marketing technologies and operational processes.
• Lead tool onboarding, implementation, user adoption, and change management initiatives.
• Manage platform configurations, user access, documentation, and training materials.
• Administer Jira workflows, dashboards, reporting, and project management processes.
• Monitor tool usage, process effectiveness, and operational performance, identifying opportunities for optimization and automation.
• Evaluate new technologies and vendor capabilities to support the evolution of the marketing technology ecosystem.
• Process and manage U.S. Marketing event invoices through Ariba in accordance with company policies and controls.

Key Deliverables

• Marketing SOP Library and operational governance framework
• Fully optimized JIRA workspace with dashboards and reporting
• Sense ABM Experience Optimization – development and rollout of a standardized ABM workflow leveraging 6Sense data and intent signals
• Quarterly operations performance report highlighting process health and efficiency metrics

Qualifications

• 5+ years of experience in Marketing Operations, Business Operations, Process Management, or Marketing Technology roles.
• Experience with workflow and operational platforms such as Jira, 6sense, Qualtrics, Bookings, Ariba, Knowliah, or similar tools.
• Proven experience designing and improving cross-functional processes.
• Strong project management, documentation, and stakeholder management skills.
• Experience supporting technology adoption, governance, and change management initiatives.
• Familiarity with integrations, workflow automation, and enterprise business applications.
• Strong analytical, problem-solving, and collaboration skills.

Compensation

• Currency: USD
• Salary Minimum: Market
• Salary Maximum: Market
• Incentive: Market
• Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.

AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.5 billion. AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 22,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK is a component of the S&P 500. Visit https://www.ametek.com/careers for more information.